Summary
Overview
Work History
Education
Skills
Timeline
Generic

Winston Lundy

Jacksonville,FL

Summary

Detail-oriented and safety-focused experience operating, maintaining, and troubleshooting high-speed, computer-controlled manufacturing and packaging equipment. Skilled in mechanical systems, quality assurance, and equipment repair, with proven ability to interpret statistical data to drive quality and productivity decisions. Adept at performing logistical module management, quality inspections, and computer-based reporting in fast-paced industrial environments. Certified in ISTQB with transferable strengths in technical troubleshooting, process improvement, and compliance with safety and sanitation standards. Experienced in mechanical components with a strong record of maintaining equipment efficiency and minimizing downtime.

Overview

19
19
years of professional experience

Work History

IT QA Store Systems II

Southeastern Grocers
11.2021 - 04.2025
  • Delivered technical troubleshooting and system validation for enterprise platforms, ensuring operational reliability.
  • Partnered with cross-functional teams to resolve system performance issues and improve process efficiency.
  • Conducted data analysis and reporting to support decision-making and compliance with quality standards.
  • Maintained structured documentation, reporting logs, and defect tracking similar to production reporting systems.

IT QA Analyst II

Southeastern Grocers
11.2018 - 10.2021
  • Conducted data-driven testing and quality validation, ensuring accuracy and compliance across enterprise systems.
  • Collaborated with technical and business teams to troubleshoot issues and implement corrective actions.
  • Delivered structured support reporting and documentation, aligning with regulated industry standards.

IT QA Analyst II

Southeastern Grocers - Contractor
06.2016 - 10.2018
  • Delivered application support and QA validation for CRM and POS retail systems.
  • Participated in structured support processes, logging and resolving incidents per SLA requirements.
  • Assisted in knowledge transfer by documenting system workflows and client FAQs.

UAT Analyst

JPMorgan Chase
10.2006 - 12.2015
  • Provided business and technical support for financial applications, ensuring compliance and transaction accuracy.
  • Facilitated and coordinated UAT and client-facing testing, escalating critical defects to development and account management teams.
  • Delivered structured test execution and support reporting for leadership and stakeholders.
  • Partnered with cross-functional teams to identify system gaps, resolve client issues, and streamline release readiness.

Education

Bachelor of Arts - Marketing

Florida Agricultural And Mechanical University
Tallahassee, FL
05-2000

Skills

  • Manufacturing & Equipment: High-Speed Packaging Equipment, Mechanical Troubleshooting
  • Quality & Data Systems: Quality Checks, SPC (Statistical Process Control), Automated Reporting Systems, Logistical Module Management
  • Transferable Technical Skills: SQL Data Analysis, Incident Management, Root-Cause Troubleshooting, Process Improvement
  • Certifications: ISTQB (Foundation Level), ISTQB (Agile Testing)

Timeline

IT QA Store Systems II

Southeastern Grocers
11.2021 - 04.2025

IT QA Analyst II

Southeastern Grocers
11.2018 - 10.2021

IT QA Analyst II

Southeastern Grocers - Contractor
06.2016 - 10.2018

UAT Analyst

JPMorgan Chase
10.2006 - 12.2015

Bachelor of Arts - Marketing

Florida Agricultural And Mechanical University

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