Tierney-Mae Winston
Blacksburg,VA
Summary
Experienced with patient care and psychiatric support, providing consistent and compassionate assistance. Utilizes therapeutic techniques and crisis management skills to ensure patient well-being. Knowledge of patient observation and healthcare collaboration, ensuring comprehensive and effective care.
Overview
8
8
years of professional experience
Work History
Psychiatric Technician
Carilion New River Valley Medical Center
01.2024 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Took and monitored vital signs and managed patient behavior.
Mental Health Technician
Johnstown Heights Behavioral Health
11.2022 - 07.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Utilized de-escalation techniques effectively, reducing instances of patient agitation.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Clinical Equipment Technician
UCHealth-Medical Center of the Rockies
10.2021 - 11.2022
- Completed daily rounds on equipment to ensure maintenance and cleanliness for hospital staff
- Responded to calls when equipment maintenance was in high volume
- Assisted in the collection of malfunctioning equipment throughout hospital
- Assisted local hospitals in the maintenance and rounds of clinical floors
Barista
University of Northern Colorado-Coffee Corner
08.2021 - 12.2021
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce waste
Crew Member
AMC Theaters Entertainment Company
06.2021 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Materials Management/Service Desk
University of Northern Colorado Michener Library
08.2019 - 05.2020
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
The Home Depot
02.2019 - 06.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Walgreens
01.2019 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Brand Associate
Old Navy
05.2017 - 02.2019
- Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Education
Master's Degree - psychology
Arizona State University Online
05.2025
Bachelor's Degree - psychology
University Northern Colorado
Greeley, CO05.2022
High School Diploma -
Highlands Ranch High School
05.2019
Skills
- Behavior monitoring
- Care team collaboration
- De-Escalation Techniques
- Vitals monitoring
- Behavioral support
- Behavioral Management
- Multitasking
- Problem-solving abilities
- Time management abilities
- Emotional Intelligence
- Cultural competence
- Detail-orientated
Timeline
Psychiatric Technician
Carilion New River Valley Medical Center
01.2024 - Current
Mental Health Technician
Johnstown Heights Behavioral Health
11.2022 - 07.2023
Clinical Equipment Technician
UCHealth-Medical Center of the Rockies
10.2021 - 11.2022
Barista
University of Northern Colorado-Coffee Corner
08.2021 - 12.2021
Crew Member
AMC Theaters Entertainment Company
06.2021 - 08.2021
Materials Management/Service Desk
University of Northern Colorado Michener Library
08.2019 - 05.2020
Cashier
The Home Depot
02.2019 - 06.2019
Sales Associate
Walgreens
01.2019 - 04.2019
Brand Associate
Old Navy
05.2017 - 02.2019
Master's Degree - psychology
Arizona State University Online
Bachelor's Degree - psychology
University Northern Colorado
High School Diploma -
Highlands Ranch High School
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