Summary
Work History
Education
Skills
Timeline
Generic

Winter Carter

Glendale ,AZ

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Work History

Glazer

Honey Baked Ham
Glendale
12 2024 - 12 2024
  • Completed glazing projects within deadlines by managing time effectively and prioritizing tasks.
  • Optimized workflow processes by streamlining communication between team members, suppliers, and clients.
  • Enhanced safety measures for the team by conducting regular equipment inspections.
  • Quality of the glaze accourding to specific procedures

Manager on Duty

Firehouse Subs
Mesa
01 2023 - 12 2023
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.

Store Manager

Speedway Gas Station
Sedona
01 2022 - 12 2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

Glendale Community College
04.2009

Skills

  • Order management
  • Accurate money handling
  • Strategic thinker
  • Team leadership and coaching
  • Staff training and development
  • Systems and software programs
  • Vendor management
  • Customer Response
  • Hourly shift management
  • Bank deposit procedures
  • Staff Management
  • Team Building

Timeline

Glazer

Honey Baked Ham
12 2024 - 12 2024

Manager on Duty

Firehouse Subs
01 2023 - 12 2023

Store Manager

Speedway Gas Station
01 2022 - 12 2022

Glendale Community College

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