Summary
Overview
Work History
Education
Skills
Timeline
Generic

WINTER FLOYD

Bernie,Missouri

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

8
8
years of professional experience

Work History

Owner

Louise Design
01.2022 - 04.2023
  • Ensured compliance with applicable laws and regulations while running the business.
  • Created budgets and monitored expenses to stay within budget limits.
  • Designed customer loyalty programs to increase sales revenue.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Oversaw daily operations of small business including customer service and financial management.
  • Developed business plans and strategies to grow small business.
  • Analyzed market trends to inform product offerings and pricing decisions.
  • Implemented efficient processes for ordering inventory and tracking deliveries.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

Night Auditor

Comfort Inn
08.2018 - 08.2019
  • Answered telephone calls from customers related to billing inquiries or complaints.
  • Addressed and resolved guest complaints, requests, and emergencies
  • Process invoices, post checks to vendors and distribute employee checks
  • Maintained reliable and up-to-date financial accounts by reconciling balances
  • Balanced the cash drawer and recorded all daily transactions
  • Investigated and resolved out-of-balance accounts.

Office Manager

Prescription In-Home LLC
Caruthersville, MO
12.2015 - 07.2017
  • Maintains office services by organizing office operations and procedures; preparing payroll;designing filing system
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
  • Completes operational requirements by scheduling and assigning employees; following up on work results
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
  • Maintains office staff by recruiting, selecting, orienting, and training employees
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.; Maintains office services by organizing office operations and procedures; preparing payroll;designing filing system
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
  • Completes operational requirements by scheduling and assigning employees; following up on work results
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
  • Maintains office staff by recruiting, selecting, orienting, and training employees
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Answer phone calls and redirect if necessary

Office Manager

Bishop Home
Caruthersville, MO
01.2015 - 10.2015
  • Maintains office services by organizing office operations and procedures; preparing payroll;designing filing system
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
  • Completes operational requirements by scheduling and assigning employees; following up on work results
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
  • Maintains office staff by recruiting, selecting, orienting, and training employees
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.; Maintains office services by organizing office operations and procedures; preparing payroll;designing filing system
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
  • Completes operational requirements by scheduling and assigning employees; following up on work results
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
  • Maintains office staff by recruiting, selecting, orienting, and training employees
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Answer phone calls and redirect if necessary

Education

High School Diploma -

Caruthersville High School
Caruthersville, MO
05-2015

Skills

  • Business Management
  • Administrative Oversight
  • Design
  • File management
  • Microsoft office
  • Organizational skills
  • Payroll processing
  • Policy analysis
  • Recruiting
  • Teamwork
  • Problem Solving
  • Marketing tactics
  • Staff Management
  • Billing
  • Office Management
  • Bookkeeping

Timeline

Owner

Louise Design
01.2022 - 04.2023

Night Auditor

Comfort Inn
08.2018 - 08.2019

Office Manager

Prescription In-Home LLC
12.2015 - 07.2017

Office Manager

Bishop Home
01.2015 - 10.2015

High School Diploma -

Caruthersville High School

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WINTER FLOYD