Winter Miller
Victorville,CA
Summary
Proven CDL Truck Driver with a track record of maintaining a clean MVR and employing safe driving practices, as demonstrated during my tenure at Blue Ice Logistics. Skilled in GPS navigation and effective route optimization, I excel in enhancing delivery efficiency. My strong communication skills and flexible schedule availability have consistently maximized operational productivity, achieving commendable levels of customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Blue Ice Logistics
04.2021 - 07.2024
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
CDL Truck Driver
Wilson Logistics
10.2020 - 03.2021
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
CDL Truck Driver
Marten Transport
03.2020 - 10.2020
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained daily, legible DOT log book and submitted corresponding documents.
CDL Truck Driver
CRST Expedited
04.2019 - 03.2020
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
Supervisor of Operations
City Taxi
01.2007 - 09.2019
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Customer Service Representative
Christian Call Center
09.2017 - 04.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High Diploma - Mathematics
Excelsior Charter High School
Victorville, CA06.1999
Skills
- Safe Driving Practices
- Load securement knowledge
- Pretrip inspections
- Basic mechanical knowledge
- Strong Communication Skills
- GPS Navigation
- Accurate record keeping
- Flexible schedule availability
- Strong Work Ethic
- Safe Driving
- Clean MVR
Certification
Forklift certification
Timeline
CDL Truck Driver
Blue Ice Logistics
04.2021 - 07.2024
CDL Truck Driver
Wilson Logistics
10.2020 - 03.2021
CDL Truck Driver
Marten Transport
03.2020 - 10.2020
CDL Truck Driver
CRST Expedited
04.2019 - 03.2020
Customer Service Representative
Christian Call Center
09.2017 - 04.2019
Supervisor of Operations
City Taxi
01.2007 - 09.2019
High Diploma - Mathematics
Excelsior Charter High School
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