Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Preference
Timeline
Generic

WINTER OWENS

Healthcare Manager
Haslet,TX

Summary

Experienced Manager adept at executing standard operating procedures to drive positive impact on organizational goals. Proactive and resilient, consistently exceeding tasks within deadlines. Utilizes hands-on solutions to resolve issues, leveraging a deep understanding of successful business practices. Recognized for dynamic leadership and support, with a strong ability to organize and motivate employees. Eager to apply time management and organizational skills in various environments, while seeking opportunities for personal growth and contributing to company expansion. With 23 years of extensive experience coordinating the successful provision of patient and family care, an attentive and driven professional. Expert clinician with comprehensive knowledge of respiratory equipment required for all phases of patient care, coupled with a deep familiarity of best patient care practices. Thrives in team environments and collaborates effectively with a variety of professionals. Strengths include coordinating patient admissions and discharges, planning and implementing strategies for improved healthcare management, and solving problems while maintaining excellent communication skills. Strong organizational abilities and superb understanding of data collection and performance metrics, recognized for developing high-performing teams through staff development initiatives. Successfully oversees human resources, budgeting, supply management, and patient services, while leading productive and efficient office staff. Contributes to high-volume medical practices by consistently delivering exceptional customer service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Respiratory Therapy

Horizon Medical Center
09.2021 - Current
  • Recruited, hired and trained new medical and facility staff.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • For 10 years, established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Managed supply purchasing, restocking and inventory tracking as part of yearly budget.
  • Managed equipment, building areas, and inventory to keep facility running at peak levels.
  • Established and managed quality control program covering laboratory activities.
  • Defined priorities, delegated tasks and planned workflow for laboratory personnel.
  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Assistant Director of Medical Services-Remote

United Healthcare
03.2018 - Current
  • Oversaw project management, ensuring timely completion within budget constraints.
  • Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.
  • Developed and maintained strong relationships with key stakeholders, ensuring alignment with organizational objectives.
  • Managed department budget to ensure adequate resources for staff development and instructional materials.

Registered Respiratory Therapist Team Lead

Wise Health Surgical Hospital at Parkway
12.2016 - 09.2023
  • Evaluated patients for deficiencies and abnormalities and made medical decisions based on assessments.
  • Provided direct care to treat acute and chronic respiratory conditions and utilized therapeutic assessments to diagnose lung and breathing disorders.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Solved problems, handled escalated issues and mitigated risks.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.

Registered Respiratory Therapist Supervisor

St. Vincents of Indianapolis
06.2004 - 12.2016
  • Adhered to standards of excellence for respiratory care and diagnostic services.
  • Interacted with patients, family members and physicians to coordinate patient care.
  • Evaluated patients for deficiencies and abnormalities and made medical decisions based on assessments.
  • Distributed staff, assignments and resources to meet patient care needs in each unit, reduce overtime and cut costs.
  • Enforced physicians' orders for specific treatment protocols and durations.
  • Participated in hospital committees focused on improving quality of care, sharing expertise from a respiratory perspective.
  • Ensured compliance with regulatory guidelines, maintaining accurate documentation and timely reporting for all respiratory services.
  • Consistently met or exceeded productivity targets without compromising quality of care delivered to patients.

Education

Doctor of Business Administration - Healthcare Management

Liberty University
Lynchburg, VA
12.2025

MBA - Healthcare Management

Western Governor's University
Salt Lake City, UT
10.2020

Bachelor of Science - Applied Performance Technology Improvement, IT

University of North Texas
Denton, TX
06.2020

Associate of Applied Science - Respiratory Therapy

University of Arkansas Community College
Arkansas
05.2003

Skills

  • Strong leadership and supervision
  • Staffing, scheduling, and billing
  • Great communication, organization, and time management
  • Oversee department operations
  • Strong clinical judgment
  • Care plan management
  • Revenue Cycle Management
  • Strategic Planning
  • Data Management
  • Quality Assurance Controls
  • Performance Monitoring
  • Employee Performance Evaluations
  • Employee Recruitment and Hiring
  • Healthcare management
  • Business Administration
  • Project Management

Affiliations

  • Member of Sigma Gamma Rho Sorority and the Zeta Delta Sigma Chapter
  • Member of National Society of Leadership and Success

Certification

BLS-Basic Life Support ・ACLS-Advanced Care Life Support ・PALS-Pediatric Advanced Life Support ・NRP- Neonatal Resuscitation Provider ・CRT-Certified Respiratory Therapist ・RRT-Registered Respiratory Therapist -Agile Project Management Certification

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Timeline

Director of Respiratory Therapy

Horizon Medical Center
09.2021 - Current

Assistant Director of Medical Services-Remote

United Healthcare
03.2018 - Current

Registered Respiratory Therapist Team Lead

Wise Health Surgical Hospital at Parkway
12.2016 - 09.2023

Registered Respiratory Therapist Supervisor

St. Vincents of Indianapolis
06.2004 - 12.2016

Doctor of Business Administration - Healthcare Management

Liberty University

MBA - Healthcare Management

Western Governor's University

Bachelor of Science - Applied Performance Technology Improvement, IT

University of North Texas

Associate of Applied Science - Respiratory Therapy

University of Arkansas Community College
WINTER OWENSHealthcare Manager