Winter Powers
Pahrump
Summary
I am looking to get back into the workforce after taking some time off to start a family. I am detail-oriented, professional, and skilled in managing office operations, as well as fostering strong vendor relationships. I have a positive attitude, and clear communication. I am reliable and have a strong worth ethic and believe I would be a great asset to any team.
Overview
5
5
years of professional experience
Work History
Office Manager
Archon Firearms
Las Vegas
05.2017 - 05.2018
- Managed daily office operations and maintained efficient workflow.
- Coordinated communication between departments and external partners.
- Oversaw inventory management and procurement of office supplies.
- Managed shipments, incoming and outgoing.
- Imputed critical FFL documents.
- Developed and maintained positive relationships with vendors and service providers.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Cocktail Server
Treasure Island Hotel & Casino
Las Vegas
03.2015 - 05.2015
- Provided exceptional customer service to guests in a fast-paced casino environment.
- Served a variety of cocktails and beverages while maintaining drink presentation standards.
- Maintained cleanliness and organization of the cocktail serving area and equipment.
- Engaged with guests to create a welcoming atmosphere within the casino's entertainment spaces.
- Monitored guest consumption and ensured responsible service of alcoholic beverages.
- Assisted in training new staff on service protocols and customer interaction techniques.
- Provided exceptional service to high volume of daily customers.
- Checked identification prior to serving.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Hospitality Management Specialist
Diamond Resort International
Las Vegas
07.2013 - 03.2015
- Address and resolve escalated issues with members and guests.
- Task prioritizing
- Troubleshooting system errors and interoffice correspondence between team members and management.
- Book reservations and travel accommodations.
Education
GED
Skills
- Problem resolution
- Time management
- Attention to detail
- Data entry
- Clear oral/written communication
- Customer relations
- Relationship building
- Willingness to learn
Timeline
Office Manager
Archon Firearms
05.2017 - 05.2018
Cocktail Server
Treasure Island Hotel & Casino
03.2015 - 05.2015
Hospitality Management Specialist
Diamond Resort International
07.2013 - 03.2015
GED