Winter Roberson
Chattanooga,TN
Summary
Accomplished Certified Medical Assistant with expertise in patient intake and medication administration at CHI Memorial Hospital. Enhanced workflow efficiency and improved patient understanding through education and referral coordination. Proficient in Epic , demonstrating strong communication skills and a commitment to seamless patient care.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant/Referral Specialist
CHI Memorial Hospital
05.2022 - Current
- Assisted in patient intake, collecting medical histories and ensuring accurate information entry.
- Supported healthcare team by performing routine clinical tasks, enhancing workflow efficiency.
- Administered medications and vaccinations under physician supervision, ensuring adherence to safety protocols.
- Conducted patient education sessions on preventative care and treatment options, improving patient understanding.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Supply Technician
Erlanger Medical Center
01.2022 - 05.2022
- Managed inventory control processes to ensure optimal stock levels of medical supplies.
- Streamlined supply chain operations, enhancing delivery accuracy and reducing lead times.
- Coordinated with healthcare staff to fulfill urgent supply requests efficiently.
Health Navigator
BlueCross BlueShield of Tennessee Inc.
10.2019 - 12.2021
- Developed care plans to assist members in navigating health services
- Collaborated with healthcare providers to coordinate patient care and resources
- Educated members on benefits, claims processes, and preventive services
Certified Medical Assistant
Erlanger Medical Center
07.2016 - 08.2019
- Administered patient assessments and recorded vital signs efficiently.
- Assisted in the preparation of examination rooms, ensuring cleanliness and readiness.
- Trained new staff on clinical procedures and office protocols to ensure compliance.
Education
Licensed Practical Nurse Diploma - Nursing
Chattanooga College MDTC
12-2025
Diploma - Certified Medical Assistant
Virginia College
Chattanooga, TN05-2015
Skills
- Patient intake
- Medication administration
- Clinical task support
- Patient education
- Referral coordination
- Vital sign assessment
- Electronic health records(Epic)
- Healthcare procedures
Timeline
Certified Medical Assistant/Referral Specialist
CHI Memorial Hospital
05.2022 - Current
Supply Technician
Erlanger Medical Center
01.2022 - 05.2022
Health Navigator
BlueCross BlueShield of Tennessee Inc.
10.2019 - 12.2021
Certified Medical Assistant
Erlanger Medical Center
07.2016 - 08.2019
Licensed Practical Nurse Diploma - Nursing
Chattanooga College MDTC
Diploma - Certified Medical Assistant
Virginia College