Julian Coetzee
Risk, Crisis And Disaster Management
Abu Dhabi,Abu Dhabi
Summary
I am astutely capable of absorbing, conceptualizing, and comprehending extremely complex theoretical or hypothetical information rapidly and succinctly. Under all circumstances my demeanor is calm, collected, and analytical. In terms of skill, my manner of thinking is creative, ingenious, innovative, resourceful, practical, and objective (critical thinking). I can assimilate information quickly to formulate strategies for achieving the best possible outcomes under any circumstance. My approaches to leadership and management are those of enhancing efficiency, form (the ideal), function (the best possible outcome relative to the form), problem-solving, systems building, rational, and logical approaches to achieve the organizational goals in the short, medium, and long terms. The necessity for leadership or management approaches are interchangeable, and grounded on research as well as na applied understanding from my years of experience in both roles. Expertise: Complexity, systems, operations, leadership, management, and enterprise risk management.
Overview
27
27
years of professional experience
11
11
years of post-secondary education
Work History
ADN Deputy Operational Coordinator
Global Network, University of Leicester and Kansai University
Leicester, United Kingdom
07.2021 - Current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained new employees on proper protocols and customer service standards.
Business Development Manager
Ascot & Fitch Insurance Brokers LLC
Abu Dhabi, Abu Dhabi
03.2017 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Communicated product quality and market comparisons by creating sales presentations.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managing Director
EVD Systems (Pty) Ltd
Cape Town, Western Cape
04.2009 - 02.2017
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Prepared annual budgets with controls to prevent overages.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managing Director
Wicomm Automation, Pty
Cape Town, Western Cape
03.2005 - 02.2010
- Power Management Systems / Smart Building Systems / Lighting Wholesale, Strategic and operational leadership (implementing policies, procedures, and monitoring performance)
- Research and development of wireless lighting and building control systems (retrofit)
- Retail sales
- Distribution channel sales and logistics
- Developing new markets
- Supplier relations
- Power management systems
- Product training
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Managing Director
Caplamps International (Pty) Ltd
Cape Town, Western Cape
08.1996 - 03.2009
- Electrical product distribution, retail sales and wholesale, Strategic and operational leadership (implementing policies, procedures, and monitoring performance)
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Strategy development
Education
Master of Science - Risk, Crisis and Disaster Management
University of Leicester
United Kingdom 10.2020 - 01.2023
Master of Science - Certified Risk Professional (CMIRM)
The Institute of Risk Management
United Kingdom 11.2020 - 11.2022
No Degree - Financial Services
Chartered Insurance Institute
United Kingdom 04.2001 -
High School Diploma -
St Benedicts College
South Africa 01.1989 - 11.1995
Skills
Key decision making
undefinedAccomplishments
- Dlstudy@leicester.ac.uk
- Overvie
- This highly inter-disciplinary Master’s degree combines the three parts of Risk, Crisis and Disaster into one discipline
- It combines the three different aspects to provide a more holistic view of what we face in today’s complex society, prevention strategies, and how to deal with events when they occur
- Modules completed are MN7631 (Theories of Risk, Crisis and Disasters), MN7638 (Disaster Risk Reduction and International Development), MN7640 (Managing Risk, Crisis and Disasters) and MN7641 (Emergency Planning Management)
- Final dissertation project (MN7642) researched and written on leadership in complexity and complex adaptive systems
- Certified Member of the Institute of Risk Management” United Kingdom
- Location:
- Institute of Risk Management, London
- Date:
- December 2022
- Contact:
- Membership@theirm.org
- Overvie
- Certification is the professional membership grade
- Certified Members use the designation CMIRM and can use the title Certified Risk Professional after their name, giving them an instantly recognisable attribute of professionalism that denotes technical competence, broad experience and a commitment to professional development
- Certificate in Insurance (Cert Cii)” Chartered Insurance Institute (UK) Not renewed
- Location:
- Chartered Insurance Institute, London
- Date:
- Completed November 2019
- Contact:
- Customer.serv@cii.co.uk
- Overvie
- Modules Completed: Insurance Legal (IF1), Introduction to Risk Management (I11) and Insurance Underwriting Process (IF3)
- Membership not renewed as of 2022
- Other certificates
- Triple Play Fibre Optics (2012):
- Certified Fibre Optics Technician: Fiber Optics from planning to installation completion, further details available upon request
- New Horizons (2011):
- Programming and Web Development, details available upon request
- South African Police Services College (1996):
Affiliations
Professional TESOL (Teaching English to Speakers of Other Languages)
Timeline
ADN Deputy Operational Coordinator
Global Network, University of Leicester and Kansai University
07.2021 - Current
Master of Science - Certified Risk Professional (CMIRM)
The Institute of Risk Management
11.2020 - 11.2022
Master of Science - Risk, Crisis and Disaster Management
University of Leicester
10.2020 - 01.2023
Business Development Manager
Ascot & Fitch Insurance Brokers LLC
03.2017 - Current
Managing Director
EVD Systems (Pty) Ltd
04.2009 - 02.2017
Managing Director
Wicomm Automation, Pty
03.2005 - 02.2010
No Degree - Financial Services
Chartered Insurance Institute
04.2001 -
Managing Director
Caplamps International (Pty) Ltd
08.1996 - 03.2009
High School Diploma -
St Benedicts College
01.1989 - 11.1995
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