Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wisam F. Fadlelmola

Silver Springs,MD

Summary

Results-driven Data Analyst with a passion for health policy and community capacity building. Proven track record of providing exceptional project management support. Health IT trained with wealth of healthcare experience and expertise in problem-solving and policy analysis. Talented in maintaining complex and comprehensive databases. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Intensive Case Manager

International Rescue Committee, IRC
01.2022 - 07.2023
  • Developed and implemented policy and advocacy activities related to practice issues affecting general care, with specific focus on Medicare physician coverage and reimbursement, Medicaid policy, and health system reform.
  • Collaborated with physician volunteers and consultants to coordinate policy strategies and programmatic activities that align with IRC's mission and objectives.
  • Admits new clients by reviewing records and applications; conducting orientations.
  • Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Establishes treatment programs by setting schedules and routines; coordinating services and arranging resources, including transportation and escort.
  • Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
  • Maintains clients’ records by reviewing case notes; logging events and progress.
  • Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
  • Evaluated quality of current services and recommended improvements.
  • Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs 22% system-wide

Director of Student Affairs and Wellbeing

SGA UMBC
09.2021 - 05.2022
  • Coordinated outreach events to bring in parents, family members and community at large to support students.
  • Developed strategies to improve student behavior school-wide and help teachers better manage classroom environments.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Drafted and presented reports outlining policy actions.
  • Modified, updated and processed existing policies.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
  • Chaired hiring committees for 2 new core faculty members in Peer Health Educator Departments

Research Policy Analyst

UMBC
08.2021 - 02.2022
  • Ordered and organized study materials in collaboration with mailing vendors and providers
  • Managed 2 projects.
  • Communicated directly with study participants to clarify participation requirements and troubleshoot difficulties complying with study parameters.
  • Participated in project status update meetings, keeping stakeholders apprised of ongoing data collection efforts and preliminary results.
  • Completed spreadsheets on specific data tracking vectors for upload to central project database.
  • Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
  • Clearly communicates polices to external parties (e.g., controlled correspondences), develops training, and identifies program areas affected by policy matter
  • Identifies types of expertise needed to develop policy, and in coordination with affected program area, solicits and identifies participation of working group members with appropriate expertise
  • Conducts cross-office policy working groups to facilitate timely and efficient policy decision-making and development of policy documents regarding most complex issues
  • Recommended updates to current legislation, regulations and policies.
  • Drafted and presented reports outlining policy actions.

Community Health Educator

University of Maryland
08.2020 - 01.2022
  • Promoted available resources and connected individuals with services.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Developed and implemented health education programs to help individuals and communities improve health and well-being.
  • Monitored health trends and data to identify health concerns and develop related health education initiatives.
  • Participated in health education research initiatives, developing and evaluating health education programs.
  • Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
  • Collaborated with other healthcare professionals to design and deliver health education services to clients.

AP Biology + Algebra 2 Teaching Assistant

Catonsville High School
09.2019 - 05.2021
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

Community Outreach and Education Intern

UMBC Health Integrated Office
08.2019 - 05.2020
  • Analyzed prior cancer research study and recommended next steps to supervisor
  • Promoted regional trash program via social media and educated public on benefits or recycling
  • Created social media posts to educate general student body on global health issues and inequities
  • Promoted available resources and connected individuals with services.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Taught health education classes for community workers and members of public.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Partnered with agencies and organizations driving improvements in community health.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Assisted local and state governments and community agencies with developing health education programs.

Education

Master of Science - Health Information Technology

UMBC
Baltimore, MD
12.2022

Bachelor of Arts - Public Health And Biotechnology

University of Maryland, UMBC
Baltimore County, Baltimore, MD
05.2021

Skills

  • Familiarity with MS Office, SharePoint, Teams,Webex and Google Meet, and Slack
  • Tableau, R, SQL, SPSS, and Python
  • Health Education & Promotion
  • Communication Strategy Evaluation
  • Strong Oral & Written Communication
  • Health Literacy & Cultural Competency
  • Analytic & Evaluation Planning
  • Research & Data Analysis
  • Client Relations
  • Proactive & Self-Driven
  • Agency/Consulting Experience (Nonprofit)
  • Consulting skills and experience in a consulting role
  • Knowledge in a clinically related field with experience in a clinical setting
  • Project management expertise
  • Policy Drafting and analysis
  • Data Mapping
  • Data Quality Assurance Processes
  • Database Management
  • Policy Administration

Languages

Arabic
Native or Bilingual
Fula
Native or Bilingual

Timeline

Intensive Case Manager

International Rescue Committee, IRC
01.2022 - 07.2023

Director of Student Affairs and Wellbeing

SGA UMBC
09.2021 - 05.2022

Research Policy Analyst

UMBC
08.2021 - 02.2022

Community Health Educator

University of Maryland
08.2020 - 01.2022

AP Biology + Algebra 2 Teaching Assistant

Catonsville High School
09.2019 - 05.2021

Community Outreach and Education Intern

UMBC Health Integrated Office
08.2019 - 05.2020

Master of Science - Health Information Technology

UMBC

Bachelor of Arts - Public Health And Biotechnology

University of Maryland, UMBC

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Wisam F. Fadlelmola