Wisdom Kamanda
Garland,TX
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering 6-year background implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with patients. Dedicated Mental Health Counselor with 5 years of work in mental health, social services and criminal justice fields. Extensively trained in diagnosis and treatment of personality disorders, behavioral disorders and learning disabilities. Works well in clinic-based or provider-based practices. Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
9
9
years of professional experience
Work History
Mental Health Counselor
BayRidge Hospital
01.2022 - 08.2024
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
- Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
- Presented case history material to review and discuss with other staff members.
- Expanded community mental health resources by coordinating outreach events, workshops, and presentations to increase awareness and reduce stigma.
- Evaluated client progress using standardized assessment tools, continuously refining treatment plans to address changing needs.
- Maintained detailed documentation of clinical notes, tracking patient progress throughout the course of treatment.
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Documented psychiatric services and responses to treatment in patient case files.
- Strengthened family support systems by providing psychoeducation and facilitating open communication between patients and their loved ones.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Served as an advocate for clients within various systems including healthcare providers, insurance companies, educational institutions.
- Facilitated therapeutic support groups focused on topics such as grief, addiction, or relationships to foster connection and shared healing experiences among participants.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
CASE MANAGER AND CLERICAL ASSOCIATE 11
Harlem Hospital
01.2020 - 12.2022
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Collaborated with community members to develop and implement service initiatives.
- Analyzed trends and data to inform decision-making and program development.
- Researched best practices and developed strategies to improve program outcomes.
- Advocated for social and community service programs to increase awareness and funding.
- Implemented strategies to increase public awareness of social and community service programs.
- Developed and implemented training programs for staff.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Reduced client wait times for service access by optimizing internal referral processes.
- Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
Metal Worker
FOUR WINGS HOSPITAL
02.2019 - 01.2020
Medication Technician CNA
Kavida Healthcare Services
12.2015 - 12.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reviewed patient progress to document effects of any prescribed medication.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Turned and repositioned patients to prevent bedsores.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Monitored patient responses to medication to report adverse reactions quickly.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Monitored medication storage area to maintain medication security and control.
- Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
- Followed directions of licensed nurses to administer medications and treatments.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Delivered high-quality care to Type patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Education
Front Desk Office Professional -
North Shore Community College
Lynn07.2020
HISET, GED -
Worcester Adult Learning Center
Worcester, MA07.2019
Skills
- Treatment Planning
- Building rapport
- Crisis Intervention
- Individual Counseling
- Suicide Prevention
- Individual and Group Counseling
- Clinical Documentation
- Clinical interventions
- Multicultural Competence
- Expertise in crisis intervention techniques
- Mental health evaluations
- Risk Assessments
- Community Resources
- Patient Advocacy
- Psychotherapy Techniques
- Cultural Sensitivity
- Care Coordination
- Substance abuse support
- Interdisciplinary Team Collaboration
- Motivational Interviewing
- Adept at treatment and discharge planning
- Case Documentation
- Art therapy integration
- Child and Adolescent Counseling
- Care Plan Development
- Case Files Maintenance
- Substance Abuse Counseling
- Case management proficiency
- Case Management
- Patient Referrals
Timeline
Mental Health Counselor
BayRidge Hospital
01.2022 - 08.2024
CASE MANAGER AND CLERICAL ASSOCIATE 11
Harlem Hospital
01.2020 - 12.2022
Metal Worker
FOUR WINGS HOSPITAL
02.2019 - 01.2020
Medication Technician CNA
Kavida Healthcare Services
12.2015 - 12.2019
Front Desk Office Professional -
North Shore Community College
HISET, GED -
Worcester Adult Learning Center
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