WISDOM KHWALALA
PROGRAM MANAGER
Fairborn,OH
Summary
Dynamic Program Manager with a proven track record at Wright State University, excelling in strategic planning and stakeholder management. Adept at enhancing project efficiency through process improvements and risk management strategies, fostering team collaboration and achieving project milestones on time and within budget. Committed to driving continuous improvement and optimizing outcomes.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Program Manager
Wright State University
Dayton, Washington
06.2023 - 05.2024
- Managed cross-functional approximately 11 teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Program Manager Intern
Circular Development
Bellbrook, Ohio
01.2022 - 05.2023
- Conducted regular status updates with senior leadership to keep them informed on project progress and address any challenges or opportunities that arose during implementation phases.
- Streamlined internal processes through the development of standard operating procedures that enhanced overall efficiency within the organization''s programs portfolio management team.
- Managed multiple projects simultaneously, ensuring timely completion and delivery within budget constraints.
- Established a culture of continuous improvement by identifying lessons learned and best practices from completed projects to inform the development of future initiatives.
- Coordinated with over 5 stakeholders to gather requirements and develop detailed project specifications for optimal results.
Graduate Teaching Associate
Boston University
Boston, New York
03.2021 - 12.2021
- Mentored approximately 50 students through office hours and one-on-one communication.
- Managed a classroom of diverse learners, implementing differentiated instruction strategies to meet individual student needs.
- Supported instructors in grading exams and papers, maintaining accurate records of student performance throughout the semester.
- Collaborated with fellow teaching assistants to provide additional support for struggling students, leading to improved academic outcomes.
- Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
- Fostered positive learning environment, addressing student concerns and promoting inclusive classroom atmosphere.
Knowledge Management Officer
Child Legacy Int'l-Healthcare
Boerne & Lilongwe, Texas
10.2016 - 12.2020
- Initiated process improvements that enhanced overall organizational effectiveness and streamlined workflows.
- Led cross-functional 22 teams to achieve project milestones on time and within budget constraints.
- Developed strategic plans aligned with company goals, resulting in improved annual performance metrics across multiple areas of operation.
- Streamlined internal processes for better communication between departments, enhancing overall operational efficiency.
- Utilized data-driven decision-making processes to guide critical business decisions, maximizing returns on investment while minimizing risk exposure levels where possible.
- Developed and maintained positive relationships with clients, resulting in increased customer satisfaction and retention rates.
- Managed high-performing teams, fostering a culture of accountability and open communication that ultimately led to better project outcomes.
- Improved team productivity by implementing efficient project management strategies and delegation techniques.
- Increased employee engagement through the implementation of professional development opportunities and recognition programs.
- Managed budgets effectively, allocating resources wisely to support business objectives and maintain fiscal responsibility.
- Mentored junior staff members, fostering a positive work environment that encouraged professional growth and collaboration.
- Built strong partnerships with external stakeholders to leverage additional resources and support mutual success outcomes for each party involved in collaborative projects.
- Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement efforts.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Master of Science - Project Management
Boston University
Boston, MA 01.2022 - 01.2022
Bachelor of Science - Public Health
University of Livingstonia
Livingstonia, Malawi 01.2013 - 08.2016
Skills
Project management
Hobbies
- Soccer Player
- Reading Books and Novels
- Volunteer Work
- Biking and Hiking
Affiliations
- American Public Health Association
- Project Management Institute
Timeline
Program Manager
Wright State University
06.2023 - 05.2024
Program Manager Intern
Circular Development
01.2022 - 05.2023
Master of Science - Project Management
Boston University
01.2022 - 01.2022
Graduate Teaching Associate
Boston University
03.2021 - 12.2021
Knowledge Management Officer
Child Legacy Int'l-Healthcare
10.2016 - 12.2020
Bachelor of Science - Public Health
University of Livingstonia
01.2013 - 08.2016
Similar Profiles
Landon CrowellLandon Crowell
Fine Arts Technician/Preparator/Gallery Technician at Wright State UniversityFine Arts Technician/Preparator/Gallery Technician at Wright State University
Tanner KillenTanner Killen
Peer Academic Coach at Wright State UniversityPeer Academic Coach at Wright State University
Tracey HillTracey Hill
Administrative Support Coordinator at Wright State UniversityAdministrative Support Coordinator at Wright State University