Wisdom Khwalala

• Provide detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Coordinate with 4 cross-functional teams to resolve projects and mitigate risks, improving productivity.
• Utilize data-driven decision-making approaches to inform strategy development and optimize outcomes.
• Optimize resource allocation, effectively balancing priorities and managing competing demands.
• Lead change management efforts, supporting training development and program content.
• Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
• Identify program obstacles and communicates possible impacts to team.
• Addresses and resolves technical, financial, and operational concerns by working with team members and directors.
• Streamline communication channels to facilitate efficient collaboration among team members and stakeholders.
• Assist in organizing and overseeing assignments to drive operational excellence.
• Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
• Supported with creating project marketing materials to promote services.
• Meet with project stakeholders on regular basis to assess progress and make adjustments.
• Assist with day-to-day operations, working efficiently and productively with all team members.
• Coordinates resource allocation and tracking expenses to effectively and efficiently use available resources while maintaining program quality standards.
• Performs administrative tasks; scheduling and managing training groups; and recruiting and maintaining participant data.

• Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
• Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
• Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
• Maintained database systems to track and analyze operational data.
• Prepared written summaries of meeting discussions to ensure clear communication throughout team while promoting accountability for action items.
• Provided project progress updates and proposed solutions to issues.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Prepared project presentations and reports to assist senior staff.

As a Graduate Teaching and Research Assistant, I assisted the professors in gathering teaching and research materials. Besides, I performed basic administrative tasks and provided the students with an excellent learning experience:

• Prepared and presented tutorials and lectures.
• Assessed the students' performances, graded their assignments accordingly, and recorded grades.
• Gathered and developed appropriate teaching materials and prepared lecture presentations
• Scheduled and maintained regular office hours to meet with students.
• Provided effective and timely feedback to students to support learning.
• Mentored students with PM tools to facilitate knowledge transfer in creating Gantt charts, cost estimation, scheduling, identifying critical paths, and assigning calendars.

• Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
• Encouraged a culture of continuous learning by hosting regular knowledge sharing and learning sessions.
• Identified areas for process improvement, gathering feedback from patients on services delivery and incorporating their suggestions into future enhancements.
• Prepared documents for projects in accordance with project manager, team, or client specifications.
• Enhanced collaboration within teams by facilitating cross-functional workshops and training sessions on effective knowledge sharing practices.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated leadership skills in managing projects from concept to completion.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Gained extensive knowledge in data entry, analysis and reporting.