Hi, I’m
Wismar Ventura
Yonkers,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
years of professional experience
1
Certification
Work History
CORALI LLC
Field Manager
06.2022 - Current
Job overview
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Performed quality control inspections on phases of field operations.
CORALI LLC
Solar Panel Installer
01.2022 - 06.2022
Job overview
- Prepared plans and drawings for installation of solar photovoltaic systems.
- Determined appropriate sizes, ratings and locations for system overcurrent devices, disconnect devices, and grounding equipment.
- Developed efficient installation techniques to decrease labor time.
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Established strong relationships with property owners to boost referrals and customer satisfaction.
Mountain View Cafe
Restaurant Owner
06.2017 - 12.2021
Job overview
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Supervised daily activities of restaurant and 14 employees.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained positive relationships with local community and government officials.
- Developed unique events and special promotions to drive sales.
Yonkers Kia
Sales Consultant
04.2015 - 08.2017
Job overview
- Provided sales and customer service assistance to walk-in traffic
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Retained consistent client base by conducting market research to develop brand strategy.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
Pupilo Agency
IT/Network Technician
10.2013 - 04.2015
Job overview
- Ran cabling and installed data drops for new node installations.
- Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Supported users both local and by phone with problem resolution and education.
- Installed cabling, wireless routers and telephone systems for data communications networks.
Education
Forklift AcademyMiami, FL
from Warehousing And Inventory Management
01.2023
ITLASanto Domingo, Dominican Republic
from Computer Networking And Telecommunications
12.2010
Skills
- Forklift Operator
- Solar Panel Installation
- Carports Installation
- Computers
- Networking
- Operational Efficiency
- Field Preparation
- Commercial Projects
- Daily Facility Operations
- Client Satisfaction
- Powerful sales and follow up with clients
- Host and assit clients
Certification
- Certified Forklift Operator
- Cisco Certified Networking Associate (CCNA)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Field Manager
CORALI LLC
06.2022 - Current
Solar Panel Installer
CORALI LLC
01.2022 - 06.2022
Restaurant Owner
Mountain View Cafe
06.2017 - 12.2021
Sales Consultant
Yonkers Kia
04.2015 - 08.2017
IT/Network Technician
Pupilo Agency
10.2013 - 04.2015
Forklift Academy
from Warehousing And Inventory Management
ITLA
from Computer Networking And Telecommunications
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