Wissuta Gentry
Kitchen Supervisor
Springdale,AR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
35
35
years of professional experience
Work History
Supervisor
Aramark
Walmart Home Office,Bentonville,AR
09.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Food Service Worker
Compass Group USA, Eurest
Walmart Home Office; Bentonville;AR
02.2019 - 03.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
- Verified prepared food met standards for quality and quantity before serving to customers.
Food Service Worker
Compass Group USA, Morrison.
Children’s Hospital, Springdale,AR
06.2018 - 02.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Cook Shift Leader
PF.Chang’s China Bistro
Promenade,Roger,AR
10.2006 - 06.2018
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained well-organized mise en place to keep work consistent.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Monitored food quality and presentation to maintain high standards.
- Trained and supervised cooking staff to expertly meet daily needs.
Cook
Cracker Barrell Old Country Store
Springdale,AR.
11.2004 - 08.2006
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Manager
Fantasy City
Vicksburg, MS
02.2003 - 10.2003
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
Food Court Soultion
The Shopping Mall Center,Bangkok,Thailand.
10.2001 - 03.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Thai Chef
Whitianga Marina Hotel
Whitianga, New Zealand.
10.1998 - 03.2001
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Maintained well-organized mise en place to keep work consistent.
- Interacted with guests to obtain feedback on product quality and service levels.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Assisted with menu development and planning.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Set up and broke down kitchen for service.
- Utilized culinary techniques to create visually appealing dishes.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Modified recipes to accommodate dietary restrictions and allergies.
Manager
Na Parland Restaurant
Bangkok, Thailand
07.1996 - 08.2000
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Executive Secretary of CEO
Union Asia Finance Public Co.,Ltd.
Bangkok, Thailand
01.1992 - 06.1998
- Handled confidential information in professional manner.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated travel arrangements and bookings for executive staff.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled incoming and outgoing mail, email and faxes.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened personal and business calls and directed to appropriate party.
Secretary Investment Banking Department
Union Asia Finance CO.,LTD.
Bangkok, Thailand.
07.1988 - 12.1992
- Processed wire transfers and other cash requests.
- Analyzed clientele deposits for best possible outcomes based on cost and potential loss algorithms.
- Liaised with client management to construct financial models based on customer pipeline and revenue ramp assumptions.
- Presented business valuation, capital markets and M&A strategic advice to panels of seasoned professionals.
- Completed outbound calls to solicit business and revenue for investment and mortgage department.
Education
Bachelor of Arts - Human Resources Management
Rajabhat Intitute College.
Chachoengsow,Thailand.03.1995
Associate of Arts - Marketing
Technology &Commercial School
Nakhon Ratchasima, Thailand.04.1989
High School Diploma -
Maree Vithaya School
Nakhon Ratchasima, Thailand 04.1985
Skills
Cooking - Thai Food, Japansee
Food, Korean Food,
Indian Food , Vietnam
Food, Chinese Food
Baking - Bread, cake, pastry
cake decorating
Cooking, Baking, Trevel
I like to travel and learn a new thing. Like to cooking and baking.
Languages
Thai
Full Professional
Timeline
Supervisor
Aramark
09.2021 - Current
Food Service Worker
Compass Group USA, Eurest
02.2019 - 03.2020
Food Service Worker
Compass Group USA, Morrison.
06.2018 - 02.2019
Cook Shift Leader
PF.Chang’s China Bistro
10.2006 - 06.2018
Cook
Cracker Barrell Old Country Store
11.2004 - 08.2006
Manager
Fantasy City
02.2003 - 10.2003
Manager
Food Court Soultion
10.2001 - 03.2002
Thai Chef
Whitianga Marina Hotel
10.1998 - 03.2001
Manager
Na Parland Restaurant
07.1996 - 08.2000
Executive Secretary of CEO
Union Asia Finance Public Co.,Ltd.
01.1992 - 06.1998
Secretary Investment Banking Department
Union Asia Finance CO.,LTD.
07.1988 - 12.1992
Bachelor of Arts - Human Resources Management
Rajabhat Intitute College.
Associate of Arts - Marketing
Technology &Commercial School
High School Diploma -
Maree Vithaya School