Wistephane Astrel
Linden,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level P position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Cashier
OTG Management Inc.
Newark, NJ
08.2020 - Current
- Greeted customers and answered their questions about the store's products and services.
- Processed returns and exchanges of merchandise by store policies.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Cashier Team Lead
Bobby's Department Store
Elizabeth, NJ
08.2019 - 08.2024
- Trained new cashiers on the proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Ensured compliance with all safety regulations while performing tasks.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Education
Associate of Arts - Psychology
Union County College
Cranford, NJ01-2021
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Kean University
Union, NJSkills
- Empathy and compassion
- Organizational abilities
- Rehabilitation Techniques
- Customer Service
- Computer skills
- communication skills
- Active listening
- Team collaboration
- Problem solving skills
- Cultural Competence
- Crisis intervention skills
- Psychiatric Knowledge
Accomplishments
- Phi Theta Kappa member
Languages
English
Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Cashier
OTG Management Inc.
08.2020 - Current
Cashier Team Lead
Bobby's Department Store
08.2019 - 08.2024
Associate of Arts - Psychology
Union County College
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Kean University
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