A US Army veteran who served in Desert Storm, a graduate with an MSN Educator, and dedicated with over 23 years of experience and professionalism, committed to lifelong learning. Years of experience in direct patient care in a fast-paced environment. Ability to develop formidable relationships with patients and their families through empathetic communication and cultural humility. Excellent communication skills and commitment to delivering quality patient care by providing effective education and counseling. Many years of compassionate telephone triage assessing patients' conditions to assist individuals in urgent need of medical attention or who had questions about their recovery process. Knowledgeable about EMR charting, organized and dependable candidate at managing multiple priorities with a positive attitude.