Weijing Lu
San Jose,CA
Summary
Compassionate healthcare professional with experience supporting members across intake, follow-up, and care planning. Known for interdisciplinary collaboration, relationship building, and problem-solving. Brings a strong record of coordinating services, monitoring progress, and guiding families through complex systems.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Medical Social Worker
Chinese Community Health Plan
San Francisco, California
2024.06 - Current
- Collaborated with healthcare professionals to develop individualized care plans for members with complex needs, ensuring tailored support.
- Monitored and evaluated member progress against treatment and care plan goals, adjusting strategies to optimize outcomes.
- Assessed 200+ members during member intake and follow-up sessions and maintained detailed records regarding member progress, clinical interventions and case notes in accordance with HIPAA regulations.
- Educated members on managing symptoms of chronic illnesses, empowering them to take control of their health.
- Guided members and families through healthcare systems, community resources, housing support, and behavioral health services
Social Work Assistant
Center for Elders' Independence
Oakland
2022.01 - 2024.05
- Coordinated participant scheduling and service access for interdisciplinary healthcare teams, facilitating timely access to care.
- Acted as the primary point of contact for participants and families, providing program information and resolving inquiries with a customer-focused approach.
- Assisted with screening assessments and care plan coordination to support service delivery.
- Collaborated with community partners to connect participants with supportive services, enhancing overall participant support and resource accessibility.
- Maintained participant records and documentation, ensuring compliance with privacy and regulatory standards to protect sensitive information.
- Improved administrative efficiency by organizing files, preparing reports, and supporting operational requests from team members.
Education
Bachelor of Science - Pharmaceutical Chemistry
University of California Davis
Davis, CA2016-06
Skills
- Care plan development
- Care coordination
- Healthcare navigation
- HIPAA compliance
- Interdisciplinary collaboration
- Team collaboration
- Problem-solving
- Relationship building
Languages
English
Professional
Mandarin
Full Professional
Cantonese
Native/ Bilingual
Timeline
Medical Social Worker
Chinese Community Health Plan
2024.06 - Current
Social Work Assistant
Center for Elders' Independence
2022.01 - 2024.05
Bachelor of Science - Pharmaceutical Chemistry
University of California Davis