Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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William McGonigal

Bradenton,FL

Summary

Organized, hardworking, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Dock Master

Flowt Boat Club
11.2022 - Current
  • Enhanced marina efficiency by streamlining dock operations and implementing effective scheduling systems.
  • Reduced vessel turnaround time by optimizing docking procedures and coordinating with maintenance teams.
  • Ensured timely repairs for enhanced customer satisfaction by closely monitoring dock maintenance needs.
  • Increased marina safety with regular inspections and adherence to safety protocols.
  • Maintained strong relationships with customers through attentive service and prompt resolution of issues.
  • Developed marketing strategies that attracted new customers, driving revenue growth at the marina.

Data Entry Clerk

Scanning America
01.2020 - 07.2022
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.

Hotel General Manager

University Inn And Suites
08.2016 - 04.2019
  • Improved overall guest satisfaction by implementing well-coordinated staff training programs and exceptional customer service initiatives.
  • Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
  • Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
  • Streamlined front office procedures to enhance efficiency and improve check-in/check-out experiences for guests.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.

National Sales Trainer

Next Generation Marketing
03.2012 - 08.2016
  • Increased sales revenue by developing and implementing comprehensive training programs for national sales teams.
  • Enhanced team performance by conducting regular assessments, providing feedback, and addressing skill gaps through customized coaching plans.
  • Streamlined the onboarding process for new hires by creating an effective orientation program focused on company culture, products, and sales techniques.
  • Boosted customer satisfaction rates with product knowledge training sessions that equipped sales representatives to address client concerns accurately and confidently.
  • Collaborated with cross-functional teams to develop targeted marketing strategies that increased brand awareness and drove sales growth.
  • Reduced employee turnover by fostering a positive work environment through team-building exercises, recognition programs, and open communication channels.
  • Facilitated regional workshops aimed at sharing best practices, promoting collaboration between territories, and maintaining consistent messaging across the organization.
  • Elevated individual skillsets by offering one-on-one coaching sessions focused on goal setting, time management techniques, and personalized development plans.
  • Nurtured high-performing talent by identifying future leaders within the organization and providing them with opportunities for career advancement through mentoring relationships or stretch assignments.
  • Managed recruitment, training and development for highly effective sales team.

Repair Technician

Leslie's Pool Supplies
04.2015 - 05.2016
  • Improved equipment functionality by diagnosing and repairing various electronic devices.
  • Enhanced customer satisfaction by providing timely and efficient repair services.
  • Reduced device downtime with regular maintenance and preventative measures.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.

Education

Associate of Arts - Fine Arts

Delaware College of Art And Design
Wilmington, DE

High School Diploma -

Newark High School
Newark, DE
05.2004

Skills

    • Boat Storage Management
    • Dockhand Management
    • Vessel Management
    • Fueling Procedures
      • Equipment Maintenance
      • Dock Safety
      • Attention to Detail
      • Interpersonal Relationship Building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Paid time offWork-life balanceCareer advancementHealthcare benefitsWork from home option

Timeline

Dock Master

Flowt Boat Club
11.2022 - Current

Data Entry Clerk

Scanning America
01.2020 - 07.2022

Hotel General Manager

University Inn And Suites
08.2016 - 04.2019

Repair Technician

Leslie's Pool Supplies
04.2015 - 05.2016

National Sales Trainer

Next Generation Marketing
03.2012 - 08.2016

Associate of Arts - Fine Arts

Delaware College of Art And Design

High School Diploma -

Newark High School

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William McGonigal