Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

W. Lamaur Hill

Kansas City,MO

Summary

Dynamic Operations Support Specialist with a proven track record at Cutters Pro Painting, excelling in operational efficiency and problem-solving. Successfully implemented cost-saving measures and enhanced data accuracy through meticulous attention to detail. Recognized for effective communication and teamwork, driving improvements in workflow and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Operations Support Specialist

Cutters Pro Painting
Kansas City, MO
10.2017 - Current
  • Implemented cost-saving measures to optimize resource utilization with in the organization.
  • Supervised day-today activities and operations.
  • Resolved customer complaints promptly through effective problem-solving skills.
  • Performed administrative duties and prepared operational procedures to assist operations support manager.
  • Created and maintained well-organized electronic and hard copy files to support business processes.
  • Reduced error rates in data entry tasks by implementing a thorough quality control process.

Data Entry Specialist

Cutters Pro Painting
Kansas City, MO
10.2017 - Current
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Utilized tools such as WebEx, and Zoom to manage remote communication and work-flows.
  • Entered large volumes of information daily with high degree of accuracy.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Updated and maintained customer information, documents and records.

Education

Certification - Information Technology Systems

Bauder IT School
Atlanta, GA
06-2003

Skills

  • Operational efficiency
  • Scheduling management
  • Operations tracking
  • Workflow streamlining
  • Analysis and research
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Team leadership
  • Effective communication

Affiliations

  • Better Business Bureau

Languages

English
Native or Bilingual

Timeline

Operations Support Specialist

Cutters Pro Painting
10.2017 - Current

Data Entry Specialist

Cutters Pro Painting
10.2017 - Current

Certification - Information Technology Systems

Bauder IT School
W. Lamaur Hill