Wendy L Gross, MD
Chestnut Hill,MA
Summary
Fellowship-trained cardiac anesthesiologist and critical care physician with a proven track record of clinical excellence and administrative leadership. Expertise includes perioperative and critical care management, multidisciplinary coordination, and the design of high-reliability systems that enhance quality, safety, and operational performance. Skilled in leading complex integration initiatives across departments, driving process improvements, optimizing outcomes, and strategically aligning staffing and financial models. Recognized for exceptional teaching abilities, effective communication, and fostering collaborative networks across clinical domains, complemented by extensive experience as a Director of Quality Improvement and Clinical Outcomes Analysis.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Anesthesia Lead
Boston Endoscopy/Digestive Health (Icon Anesthesia)
01.2020 - Current
- Achieved improvements in preoperative accuracy and efficiency. Reduced patient wait time and increased throughput by 25-30%.
- Implemented strategic improvements in emergency response systems, decreasing urgent transfers by 50-60%.
- Facilitated nursing education series enhancing effective communication between nursing staff and physicians.
- Executed code protocols and organized daily structured role assignments to optimize workflow and productivity.
- Supervised procurement of medical supplies and medications, prioritizing alignment with patient requirements.
Interim Chair / Operations Management Consultant
NAPA, St. Luke's Hospital
08.2020 - 11.2020
- Analyzed budget variances and corrected staffing misalignment
- Identified major compliance gaps and quality deficiencies
- Built joint venture costing model to reduce overruns and financial variance
- Delivered Quality, Safety, and Risk Management review for final quarter of NAPA tenure
Director of Quality & Safety / Director of Faculty Development
BMC
06.2019 - 07.2020
- Implemented department-wide quality processes
- Launched Clinical Practice Committee to standardize patient care
- Built Epic-based case-review database and management system
- Secured $50K grant to develop joint IR–Anesthesia triage and safety guidelines
- Strengthened integration with Hospital Safety, Risk Management, and review committees
Senior Medical Officer, Critical Care Unit
Waikato Hospital
01.2018 - 04.2019
- Delivered critical care for medical, surgical, and pediatric patients
- Performed overnight call and helicopter transport duties
- Oversaw clinical management of cardiac surgery patients
- Served on Interdisciplinary Aortic Advisory Team
- Developed triage and care plans for complex cardiac surgery cases
Vice Chair, Planning & Analytics-Anesthesiology
Brigham and Women's Hospital
01.2016 - 01.2017
- Built and led Non-OR Anesthesia services, including staffing, finances, and interdisciplinary education
- Eliminated $250K margin shortfall through improved billing and resource allocation
- Aligned budget priorities across departments and anesthesiology
Vice Chair, Interventional Medicine
Brigham and Women's Hospital
01.2009 - 01.2016
- Built and led Non-OR Anesthesia services, including staffing, finances, and interdisciplinary education
- Eliminated $250K margin shortfall through improved billing and resource allocation
- Aligned budget priorities across departments and anesthesiology
Education
Fellowship - Critical Care Medicine
Waikato University
Hamilton, New Zealand03-2019
MHCM - Healthcare Management
Harvard T.H. Chan School of Public Health
Boston, MA06.2008
Fellowship (NIHT-32) - Cardiac Anesthesiology
Brigham And Women's Hospital
Boston, MA06-1996
Residency - Anesthesiology
Brigham and Women's Hospital
Boston, MA06.1993
Internship - undefined
Boston University / Malden Hospital
Boston, MA07.1990
MD - undefined
Tufts University School of Medicine
Boston, MA06.1989
MA - Political Science
Yale University
New Haven, CTBA - Political Science
University of Rochester
Rochester, NYSkills
- Perioperative, intraoperative and post-operative clinical leadership
- Critical care management
- Multidisciplinary team coordination and integration
- Quality improvement and clinical outcomes analysis
- Patient safety, utilization review, and risk mitigation
- Operational strategy and financial performance optimization
- EMR based redesign for workflow optimization and process improvement across service lines
- Teaching excellence and interdisciplinary cross-training
- Proactive compliance oversight and regulatory alignment
- Team leadership, strategic problem-solving, and conflict resolution
- Budgeting, resource allocation, and realignment for service line integration
- Curriculum development for allied health and technical support professions
- Effective change management navigation for teams
Certification
- Massachusetts Medical License #77620 — valid through 12/2028
- American Board of Anesthesiology #3583-4123
- DEA #BG3738765 — valid through 09/2026
- NPI #1437130358
- Massachusetts MCSR #MG0574752A — valid through 12/2028
- ACLS / BLS / PALS — valid through 06/2027
- Initiated cross-service Safety Reviews and collaborative case planning
Timeline
Interim Chair / Operations Management Consultant
NAPA, St. Luke's Hospital
08.2020 - 11.2020
Anesthesia Lead
Boston Endoscopy/Digestive Health (Icon Anesthesia)
01.2020 - Current
Director of Quality & Safety / Director of Faculty Development
BMC
06.2019 - 07.2020
Senior Medical Officer, Critical Care Unit
Waikato Hospital
01.2018 - 04.2019
Vice Chair, Planning & Analytics-Anesthesiology
Brigham and Women's Hospital
01.2016 - 01.2017
Vice Chair, Interventional Medicine
Brigham and Women's Hospital
01.2009 - 01.2016
MHCM - Healthcare Management
Harvard T.H. Chan School of Public Health
Residency - Anesthesiology
Brigham and Women's Hospital
Internship - undefined
Boston University / Malden Hospital
MD - undefined
Tufts University School of Medicine
MA - Political Science
Yale University
BA - Political Science
University of Rochester
Fellowship - Critical Care Medicine
Waikato University
Fellowship (NIHT-32) - Cardiac Anesthesiology
Brigham And Women's Hospital