WM. FLETCHER BOGDAN
Communications Professional
Lenexa,KS
Summary
Detail-oriented professional with a dynamic approach and a strong desire for a challenging position. Exceptional communication and project management skills to contribute towards achieving organizational goals.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
Work History
Claims Adjuster
Armed Forces Insurance
Leavenworth, Kansas
9 2023 - Current
- Review policies and guide insureds through claims process, managing expectations and explaining policy limitations
- Collect, review, and file reports, allocating funds for indemnities to insureds and third party contractors
- Provide strong customer service and collaborate across departments to ensure timely completion of duties
- Efficiently managing caseload of 50+ claims per month.
- Documented information gathered and uploaded data to company databases for efficient processing.
Communication Coordinator/ Student Advocacy Advisor
Lewermark
Overland Park, Kansas
04.2022 - 09.2023
- Advise and assist international college students in utilizing health insurance while studying in the U.S
- Manage filing systems, coordinating meetings, handle incoming/outgoing mail and emails, and perform various office duties
- External communications on company site
- Act as a liaison between insurance and health providers, scheduling and notating department meetings
- Enhanced brand awareness by developing and executing strategic communication plans.
Adjunct Professor
University of Missouri- Kansas City
Kansas City, Missouri
08.2021 - 09.2022
- Introduce undergraduate students to effective public speaking, speech writing, communication theory, emphasizing critical listening skills
- Develop and implement lesson plans, lecture, encourage performance, and facilitate open discussions/ digital discussion boards & forums
- Apply effective grading scales and provide students with accessible resources
- Developed curriculum standards, lesson plans and syllabi.
- Analyzed student feedback to identify areas for improvement, leading to targeted enhancements that increased course effectiveness and student satisfaction.
Service Manager
Hy-Vee Grocery
Olathe, KS
10.2015 - 07.2021
- Direct and operate daily store functions
- Successfully manage customer and employee relations
- Merchandise and market sales with strategic stocking of shelves and displays
- Continuously evaluate product placement to align with company sales and advertising goals
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Hired, trained and supervised team of service staff members to meet business goals.
Social Media & Marketing
Stanford & Sons Comedy Club
Overland Park , Kansas
10.2015 - 07.2018
- Responsible for creatively increasing public awareness of Comedy Club events
- Worked as team member to market and advertise through social media, to attract new customers and promote ticket sales
- Content creation & event planning
- Developed strategies to increase name recognition and overall public awareness
- Captured pictures and videos of performers for websites, social media and marketing collateral.
- Increased performers'' exposure by strategically leveraging social media and marketing campaigns.
Education
Master of Arts - Applied Communications
08.2020 - 05.2021
BACHELOR OF SCIENCE - Communications, Public Relations, Legal Studies
08.2013 - 05.2020
Skills
Organizations & Community Service
- These Hands Don't Hurt
- Local political campaigns
- Out of Darkness Suicide Prevention
- Combating Cystic Fibrosis
- MENT- Awareness for Mental Health Resources Program
- Chair Member of Greek organization
- Director of Zoiks Improv Comedy Troupe
Timeline
Communication Coordinator/ Student Advocacy Advisor - Lewermark
04.2022 - 09.2023
Adjunct Professor - University of Missouri- Kansas City
08.2021 - 09.2022
UNIVERSITY OF CENTRAL MISSOURI - Master of Arts, Applied Communications
08.2020 - 05.2021
Service Manager - Hy-Vee Grocery
10.2015 - 07.2021
Social Media & Marketing - Stanford & Sons Comedy Club
10.2015 - 07.2018
EMPORIA STATE UNIVERSITY - BACHELOR OF SCIENCE, Communications, Public Relations, Legal Studies
08.2013 - 05.2020
Claims Adjuster - Armed Forces Insurance
9 2023 - Current
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