WM. FLETCHER BOGDAN
Communications Professional
Lenexa,KS
Summary
Detail-oriented professional with a dynamic approach and a strong desire for a challenging position. Exceptional communication and project management skills to contribute towards achieving organizational goals.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
Work History
Claims Adjuster
Armed Forces Insurance
Leavenworth, Kansas
9 2023 - Current
- Review policies and guide insureds through claims process, managing expectations and explaining policy limitations
- Collect, review, and file reports, allocating funds for indemnities to insureds and third party contractors
- Provide strong customer service and collaborate across departments to ensure timely completion of duties
- Efficiently managing caseload of 50+ claims per month.
- Documented information gathered and uploaded data to company databases for efficient processing.
Communication Coordinator/ Student Advocacy Advisor
Lewermark
Overland Park, Kansas
04.2022 - 09.2023
- Advise and assist international college students in utilizing health insurance while studying in the U.S
- Manage filing systems, coordinating meetings, handle incoming/outgoing mail and emails, and perform various office duties
- External communications on company site
- Act as a liaison between insurance and health providers, scheduling and notating department meetings
- Enhanced brand awareness by developing and executing strategic communication plans.
Adjunct Professor
University of Missouri- Kansas City
Kansas City, Missouri
08.2021 - 09.2022
- Introduce undergraduate students to effective public speaking, speech writing, communication theory, emphasizing critical listening skills
- Develop and implement lesson plans, lecture, encourage performance, and facilitate open discussions/ digital discussion boards & forums
- Apply effective grading scales and provide students with accessible resources
- Developed curriculum standards, lesson plans and syllabi.
- Analyzed student feedback to identify areas for improvement, leading to targeted enhancements that increased course effectiveness and student satisfaction.
Service Manager
Hy-Vee Grocery
Olathe, KS
10.2015 - 07.2021
- Direct and operate daily store functions
- Successfully manage customer and employee relations
- Merchandise and market sales with strategic stocking of shelves and displays
- Continuously evaluate product placement to align with company sales and advertising goals
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Hired, trained and supervised team of service staff members to meet business goals.
Social Media & Marketing
Stanford & Sons Comedy Club
Overland Park , Kansas
10.2015 - 07.2018
- Responsible for creatively increasing public awareness of Comedy Club events
- Worked as team member to market and advertise through social media, to attract new customers and promote ticket sales
- Content creation & event planning
- Developed strategies to increase name recognition and overall public awareness
- Captured pictures and videos of performers for websites, social media and marketing collateral.
- Increased performers'' exposure by strategically leveraging social media and marketing campaigns.
Education
Master of Arts - Applied Communications
08.2020 - 05.2021
BACHELOR OF SCIENCE - Communications, Public Relations, Legal Studies
08.2013 - 05.2020
Skills
Strong Interpersonal Skills
Digital Marketing
Advanced in Microsoft and Excell
Advanced computer skills
Advanced oral and written communication skills
Excellent Writing
Strong Public Speaker
Independent and Collaborative Worker
Strong Interpersonal Skills
Problem-solving abilities
Multitasking
Organizations & Community Service
- These Hands Don't Hurt
- Local political campaigns
- Out of Darkness Suicide Prevention
- Combating Cystic Fibrosis
- MENT- Awareness for Mental Health Resources Program
- Chair Member of Greek organization
- Director of Zoiks Improv Comedy Troupe
Timeline
Communication Coordinator/ Student Advocacy Advisor - Lewermark
04.2022 - 09.2023
Adjunct Professor - University of Missouri- Kansas City
08.2021 - 09.2022
UNIVERSITY OF CENTRAL MISSOURI - Master of Arts, Applied Communications
08.2020 - 05.2021
Service Manager - Hy-Vee Grocery
10.2015 - 07.2021
Social Media & Marketing - Stanford & Sons Comedy Club
10.2015 - 07.2018
EMPORIA STATE UNIVERSITY - BACHELOR OF SCIENCE, Communications, Public Relations, Legal Studies
08.2013 - 05.2020
Claims Adjuster - Armed Forces Insurance
9 2023 - Current