Implemented the first CRM platform to be used across the Archdiocese of Detroit (AOD) and Sacred Heart Major Seminary (SHMS)
Spearheaded strategic initiatives, resulting in a comprehensive donor, data, and prospect management system utilized by the AOD and SHMS
Created development and gift processing workflow systems, and annual improvement plans, to ensure priorities are categorized and completed within the established turnaround time
Pioneered program to utilize donor data to enhance stewardship activities and create stewardship plans within Slate, ensuring activities are both tracked and executed
Develop and manage annual mission advancement plans and strategy, encompassing major gift fundraising, direct appeals, and events
Oversee the optimization of Slate for Advancement, enhancing data accuracy and donor engagement metrics
Utilize in-depth data analysis to identify trends and opportunities, driving strategic decision-making and targeted fundraising campaigns
Direct daily gift processing, gift-in-kind processing, and the donor acknowledgment process, ensuring accuracy and timely recognition
Safeguard compliance with all grant reporting requirements and maintain standards for accurate record-keeping of donor information
Lead the advancement team, including planning, reviewing, and coaching the team to success
Promote engagement of Board members and volunteers in the planning and execution of events and other fundraising activities
Enhance team collaboration through regular communication, goal setting, and performance evaluations.
Assistant Vice President of Advancement
Albion College
06.2016 - 11.2021
Provided strategic leadership and team development in the areas of advancement services, annual giving, and stakeholder engagement
Optimized reporting, benchmarking, and reconciliation processes for gift revenue, in an office that averages $18M+ in annual production and $9M+ in cash production
Operations management of the Advancement office, including development of the annual strategic plan, administration of the $2.5M budget, recruitment/hiring strategies, and performance management
Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
Served as the subject matter expert for all operations plans, development of standard operating guidelines, strategic planning, recruitment, onboarding, and training
Successfully managed the College's first $100M comprehensive campaign, which ended eighteen months ahead of schedule and $2M over goal
Developed integrated policies and best practices, meeting compliance objectives and adhering to both CASE and IRS guidelines
Established daily reports, and quarterly internal review, to ensure optimal data integrity
Instituted a data management committee to create improved procedures for updating and regular review of constituent, gift, and prospect data
Increased department productivity by rebalancing staffing, improving resource utilization, and integrating new technology
Utilizing the Google Suite, created project management and intranet tools to improve communication and increase efficiencies
Assistant Manager, Gift Finance and Handling
University of Michigan Health System
01.2012 - 06.2016
Recruited, trained, and managed gift coordinators responsible for the administration of gifts received in support of the University of Michigan Health System
Designed an outreach program aimed at creating positive work relationships with off-site administrative staff and improving off-site gift handling practices
Successfully created and executed numerous gift management and finance training programs for new gift coordinators, development officers, and UMHS finance partners
Supervised day-to-day operations to meet performance, quality and service expectations.
Launched and presented a semi-annual information session for department administrators, resulting in adherence to internal controls and greater consistency in the handling of gifts received off-site
Improved gift revenue reports and analytics, providing information to develop and implement the strategic plan of the Gift Finance and Handling team
Utilized internal systems and reports to analyze, identify, and improve areas of inefficiency in gift processing, creating a faster, cost-efficient way to manage incoming revenue
Education
DSocSci - Leadership
University of Leicester
Leicester, England
09.2023 - Current
DEI Foundations for Leaders -
Albion College
07.2020 - 09.2020
Master of Arts - Leadership and Management (Organizational Development)
Anglia Ruskin University
Cambridge, England
09.2016 - 12.2018
Effective Communications & Human Relations -
Dale Carnegie Training
Bachelor of Science - Business Administration
Trinity College
London, England
Skills
Operations management
Strategic planning
Team training and development
Effective relationship building
Project management
Change Management Facilitation
Accomplishments
Successfully managed Albion College's first $100M comprehensive campaign, which ended eighteen months ahead of schedule and $2M over goal.
Implemented the first CRM to be used across the Archdiocese of Detroit and Sacred Heart Major Seminary, resulting in a 30% increase in donor engagement and a 15% rise in revenue.
Developed a comprehensive gift acceptance and administration policy now utilized by both the Archdiocese of Detroit and Sacred Heart Major Seminary in the development of a comprehensive gift acceptance and administration policy.
Affiliations
Association of Advancement Services Professionals
Association of Fundraising Professionals
Council for Advancement and Support of Education
Certification
Six Sigma Certification
Timeline
DSocSci - Leadership
University of Leicester
09.2023 - Current
Director of Mission Advancement
Archdiocese of Detroit
11.2021 - Current
DEI Foundations for Leaders -
Albion College
07.2020 - 09.2020
Master of Arts - Leadership and Management (Organizational Development)