Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Watline Noel

Morrisville,Pa

Summary

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Personable worker with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping .

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supply chain management position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Mail Processing Clerk

United State Postal Service
10.2019 - Current
  • Used automated mail processing equipment to sort and collate 30,000 or more daily mail.
  • Proved successful working within tight deadlines and fast-paced environment. 2 hours to process minimum 30,000 mails
  • Processed and organized incoming mail, (30,000 or more), for distribution to appropriate departments.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Use established safe work methods, procedures, safety precautions.
  • Maintain working knowledge of regulations, policies and procedures related to mail processing activities

Warehouse Associate

Amazon
06.2018 - 10.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise at least 50,000 items per day.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Collection Specialist

Pioneer Credit Recovery
01.2017 - 06.2018
  • Used skip tracing and other techniques to locate debtors.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Maintained high volume of calls, 100+ per day, and met demands of busy and productive group.
  • Achieved performance goals on consistent basis.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Documented customer payment interactions and account statuses for future reference.

Economic Self-sufficiency Specialist I

Florida Department Of Children & Families
01.2013 - 12.2016
  • Interviewed at least 5 applicants daily to obtain and verify information needed to determine eligibility for Food Stamps, Medicaid, and Cash Assistance.
  • Determined program eligibility in accordance with current regulations using computer-based eligibility system.
  • Planned and organized large computer caseload, 40 cases per day, ensured that accuracy levels are maintained, and cases are processed within specified time frames set by federal and state regulations.
  • Computed and approved public assistance programs based on financial and family status. Reviewed and explained public assistance amounts to clients and authorized payment of monthly benefits.

Education

Master of Arts - Business Administration

Nova Southeastern University
Davie, FL
06.2024

Bachelor of Science - Criminal Justice

Florida Atlantic University
Boca Raton
06.2011

Associate of Arts - Business Administration

Broward College
Coconut Creek
12.2006

Skills

  • Shipping Processes
  • Problem-Solving Skills
  • Strong Organization Skills
  • Customer Inquiries
  • Customer Satisfaction

Accomplishments

    GPA: 4.0

Additional Information

Relevant Courses:

(MGT 5105) Managing Organizational Behavior in a Dynamic and Complex World: gained a thorough understanding of individual, group and organizational behavior. practical skills in leading individuals and teams to high performance. Learned to diagnose the business environment, identify and analyze problems, and develop well supported, and socially responsible solutions to help organizations thrive in a complex and uncertain world.


(MGT 5170) Applying Strategy for Managers: create value for the organization and shareholders and ensure sustainable growth. use critical thinking skills to formulate, implement and evaluate strategic decisions in a dynamic, competitive, regulated, global environment. Apply strategic management concepts to real world and simulated situations and assess the effect on competitive advantage.

Timeline

Mail Processing Clerk

United State Postal Service
10.2019 - Current

Warehouse Associate

Amazon
06.2018 - 10.2019

Collection Specialist

Pioneer Credit Recovery
01.2017 - 06.2018

Economic Self-sufficiency Specialist I

Florida Department Of Children & Families
01.2013 - 12.2016

Master of Arts - Business Administration

Nova Southeastern University

Bachelor of Science - Criminal Justice

Florida Atlantic University

Associate of Arts - Business Administration

Broward College
Watline Noel