Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wojtek Staszkiewicz

Sunapee,NH

Summary

Experienced leader with concentration on a high level of customer service. Effective staff manager focused on team building and communication to best meet needs. Results-driven with emphasis on continued growth and improvement of service. Continued self-evaluator with ability to spot areas in need of improvement and implementing changes to best meet overall goals.

Overview

18
18
years of professional experience

Work History

General Manager

Newfound Lake Inn
06.2024 - Current

- Developed and implemented strategies to increase sales and profitability. Increased sales by 30% year over year while reducing labor costs.

- Oversaw six departments and more than 60 employees.

- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.

- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Operations Manager

Hampton Beach Ballroom LLC.
06.2018 - 03.2024

- Managed purchasing and sales of a $2.4 million food and beverage program, increasing sales each year of operation.

- Oversaw general security and safety of patrons, musical acts, and staff of a 2200 seat music venue. Updated and implemented emergency and evacuation plans.

- Responsible for staffing of food and beverage, security, production, and customer service departments with appx. 120 employees each season.

General Manager

The Farm Bar And Grille
03.2016 - 06.2018

- Oversaw day to day operations of a 200 seat restaurant and catering business.

- Managed purchasing, sales, marketing and customer service efficiently increasing sales to $1.6 million annually and reducing costs by 18%.

- Overhauled food service manual and retrained staff to increase speed and quality of service both in front and back of house.

General Manager

Lake Sunapee Catering Company
03.2008 - 12.2015

- Hands-on owner/operator of a 100 seat restaurant with annual revenue of appx. $1 million.

- Worked in all FOH and BOH positions within the operation.

- Oversaw all staffing, budgeting, special events.

Education

Bachelor of Arts - Political Science

American University
Washington, DC
05.2001

Skills

  • Leadership and Team Building
  • Budgeting
  • Market Research
  • POS knowledge
  • Problem Solving
  • Customer Service
  • Quality Assurance
  • Inventory Control
  • Revenue Generation
  • Cost Control

Timeline

General Manager

Newfound Lake Inn
06.2024 - Current

Operations Manager

Hampton Beach Ballroom LLC.
06.2018 - 03.2024

General Manager

The Farm Bar And Grille
03.2016 - 06.2018

General Manager

Lake Sunapee Catering Company
03.2008 - 12.2015

Bachelor of Arts - Political Science

American University