Dynamic and results-oriented professional with a proven track record at Advance Auto Parts, excelling in customer service and technology. Demonstrated ability to enhance customer satisfaction and streamline operations, leveraging interpersonal communication and analytic reasoning skills. Achieved significant improvements in customer loyalty and operational efficiency, embodying adaptability and a commitment to excellence.
As a Warehouse Associate I play a crucial role in the logistics and operation of a warehouse. My responsibilities include receiving and processing incoming shipments, organizing inventory, picking and packaging orders for shipment, and maintaining accurate records of goods and transactions. Many of the few tools and machine that I use on the day to day basis are forklifts, pallet jackets to move and store materials safely. Ensuring that the warehouse is clean and organized, follow safety protocols, and collaborate effectively with team member to fulfill orders efficiently.
My responsibilities as a Retail Sales Associate were to assist customers in retail settings, helping them find products, answering questions about merchandise, and processing transactions. Playing a key role in ensuring a positive shopping experience by providing excellent customer service, addressing concerns, and recommending products based on customer needs. Contribute to maintaining store appearance, stocking shelves, and organizing displays to enhance product visibility. Clear and effective communication skills, product knowledge, and a customer-focused approach to sales and build customer loyalty.