Wolf Joseph
Security Analyst
Buford,GA
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Information Security Analyst
Smarsh - Archiving & Compliance
Atlanta, GA
09.2021 - Current
- Monitored computer virus reports to determine when to update virus protection systems.
- Conducted security audits to identify vulnerabilities.
- Monitored use of data files and regulated access to protect secure information.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Analyzed network traffic and system logs to detect malicious activities.
- Encrypted data and erected firewalls to protect confidential information.
- Performed risk analyses to identify appropriate security countermeasures.
- Penetration test is to evaluate the effectiveness of security controls and measure the resilience of an organization's defenses against various cyber threats.
Tier 2 Technical Support Engineer
Actiance
Atlanta, GA
12.2017 - 09.2021
- Supported financial compliance software Vantage, Socialite, Alcatraz and Cognia.
- Knowledge of IT, networking, and intermediate experience with SQL database, SaaS/Cloud application support experience. On-premise support with Disaster Recovery Plan.
- Troubleshoot and configured Business\Enterprise products like Skype for business, MS Teams and SharePoint.
- Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms.
- Manage Bridge Calls and critical production impacting issues working directly with premium accounts, Microsoft vendors, and partners.
- Able to debug and identify network issues and provide Disaster Recovery/High Availability for compliance servers.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
Deskside Support Engineer
Embraer
Melbourne, FL
12.2015 - 12.2017
- Documented troubleshooting and corrective actions in [Software].
- Disconnected and reconnected desktops and peripherals to support office moves.
- Provided graphical user interface-level assistance with server configuration and administration.
- Supported operating system and various tools and applications.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Tested new software and hardware prior to deployment.
- Diagnosed and troubleshot hardware, software and network issues.
- Patched software and installed new versions to eliminate security problems and protect data.
L3 Telecommunications Technician
Synergon Solutions
Melbourne, FL
03.2015 - 12.2015
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed wiring, cabling and networking hardware on customer premises.
- Performed preventive maintenance of telecommunications equipment.
- Responded to service requests during and after business hours.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Performed periodic system upgrades and maintenance to meet industry standards.
Junior Network Administrator
Effect Technology
Boca Raton, FL
07.2013 - 03.2015
- Developed and refined build process and configurations, and contributed to network automation.
- Provided on-call support for network engineering duties.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Verified continuity of computer and telephone system services for users..
PC Technician
Staples
Palm Bay, FL
06.2011 - 07.2013
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Restored data on computers and office machines.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
Associate of Science - Computer Networking
ITT Technical Institute
Orlando, FL 08.2011 - 07.2013
Skills
Data security
Wireshark software
Critical thinking skills
Erecting firewalls
Symantec Endpoint Protection
Microsoft Hyper-V Server
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Information Security Analyst
Smarsh - Archiving & Compliance
09.2021 - Current
Tier 2 Technical Support Engineer
Actiance
12.2017 - 09.2021
Deskside Support Engineer
Embraer
12.2015 - 12.2017
L3 Telecommunications Technician
Synergon Solutions
03.2015 - 12.2015
Junior Network Administrator
Effect Technology
07.2013 - 03.2015
Associate of Science - Computer Networking
ITT Technical Institute
08.2011 - 07.2013
PC Technician
Staples
06.2011 - 07.2013