Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Wolfe Erikson

Shelton,WA

Summary

Dedicated Interaction & Service Designer with seven years of experience creating human-centered solutions across federal government, nonprofit, arts, and technology sectors. Skilled at navigating complex systems and transforming research insights into accessible, equitable, and service-oriented digital experiences. Passionate about designing interfaces that balance user needs, accessibility standards, and development constraints — from simple websites to large-scale proprietary systems.

Overview

9
9
years of professional experience

Work History

Designer & Researcher

Nava PBC
07.2023 - Current

Medicare Premiums Redesign

  • Led end-to-end product delivery for a large-scale redesign of Medicare premiums.
  • Conducted generative and evaluative research across four cross-functional teams to inform aligned design and implementation strategies.
  • Delivered three rounds of prototyping and usability studies, ensuring solutions met accessibility, usability, and CMS policy requirements.
  • Facilitated feasibility workshops with engineering teams, enabling timely delivery of new designs into production.

Preventive Services Discovery

  • Led research and discovery efforts to help CMS define strategic goals for increasing preventive services utilization among Medicare beneficiaries.
  • Synthesized findings into actionable insights, shaping the future experience strategy for Medicare.gov and informing policy-driven product decisions.

Product Designer - Papaya Project

We Design Health
01.2022 - 01.2023

Come Again?! - Therapeutic Intimacy Game

  • Designed and produced “Come Again?!”, a trauma-informed therapeutic game developed for Washington-based nonprofit Papaya Project.
  • Led research, design, and development phases to create a conversation tool for sexual health practitioners and individuals seeking independent exploration.
  • Conducted co-design sessions with participants representing diverse cultural contexts, intimacy needs, and disability statuses, ensuring the solution was inclusive, accessible, and culturally responsive.
  • Delivered a final product supporting client-practitioner communication and personal reflection through engaging, human-centered design.

UI/UX Design Consultant

Healthmade Design
08.2022 - 12.2022

Diabetes Futures

  • Consulted on design efforts on a future-focused innovation project for a biomedical client exploring AI and machine-learning applications in diabetes management.
  • Synthesized user research into actionable planning artifacts, including journey maps, personas, and service blueprints, enabling the Healthmade team to align on strategy and present findings to stakeholders.
  • Designed device onboarding flows to support diabetes patients pursuing food-based therapeutic interventions, improving patient engagement at initial touchpoints.

Brand Strategist

Future–·Arts
06.2021 - 01.2022

Future–·Arts Brand Design

  • Led branding workshops with organizational leadership to define the vision, values, and positioning for Future–·Arts, a nonprofit art and technology platform.
  • Designed and implemented a comprehensive brand identity system, applied across print collateral, digital platforms, and event materials.
  • Produced creative assets and strategy for “Augment Seattle”, an outdoor mixed-reality art exhibition, supporting marketing and public engagement efforts.
  • Developed investment pitch decks that successfully secured funding from major tech companies, including Meta and Amazon.

UI/UX Designer

Carro
06.2019 - 06.2021

Brand Partnership Acquisition Pipeline

  • Collaborated with design leadership to design Carro’s e-commerce customer partnership platform, improving usability and partner engagement.
  • Conducted data-driven design research to identify new product opportunities and inform product strategy.
  • Led a comprehensive brand redesign, ensuring visual consistency across digital platforms and strengthening Carro’s market presence.

Brand Strategist

Borealis, A Festival of Light
11.2018 - 06.2019
  • Developed the brand positioning and strategy for Borealis, an international projection mapping festival in Seattle, WA, attended by thousands of visitors.
  • Partnered closely with festival executives to define digital strategy, enhancing online visibility and audience engagement.

Graphic Designer

Unfold Agency
01.2017 - 01.2018
  • Collaborated with designers and project managers to develop multi-platform marketing campaigns for major entertainment clients, including Warner Bros., Laika, Disney, and Netflix.
  • Produced creative assets across social, digital, and print channels, supporting global title releases and audience engagement strategies.
  • Quality-assured thousands of assets for delivery of Netflix original and licensed titles, ensuring brand consistency and timely execution.

Education

Interaction Design Program - Human Computer Interaction

Copenhagen Institute of Interaction Design
San Jose, Costa Rica
08.2022

Bachelor of Science - Business Administration

Chapman University
Orange, CA
06.2014

Skills

  • UX Research
  • Brand & Design Strategy
  • Interview & Workshop Facilitation
  • Rapid Physical & Digital Prototyping
  • Storytelling & Deck Design
  • Public Speaking

Accomplishments

Speaking Engagements:

  • Bridges University Framing Complex Problems for Chronic Illness Patients
  • School of Visual Arts, New York How to Grow With Community
  • Vision Plus Information Design Conference – Information Design Solutions for Emergency Medicine

Timeline

Designer & Researcher

Nava PBC
07.2023 - Current

UI/UX Design Consultant

Healthmade Design
08.2022 - 12.2022

Product Designer - Papaya Project

We Design Health
01.2022 - 01.2023

Brand Strategist

Future–·Arts
06.2021 - 01.2022

UI/UX Designer

Carro
06.2019 - 06.2021

Brand Strategist

Borealis, A Festival of Light
11.2018 - 06.2019

Graphic Designer

Unfold Agency
01.2017 - 01.2018

Interaction Design Program - Human Computer Interaction

Copenhagen Institute of Interaction Design

Bachelor of Science - Business Administration

Chapman University