Wolfgang Heisler
Loda,IL
Overview
10
10
years of professional experience
Work History
Carpenter/Laborer/Painter
CJ Solutions
Champaign, IL
11.2023 - Current
- Currently work here, started out as a part time employee but have been full time this whole year so far. Doing mostly interior renovations.
- Recently have done some outdoor renovations such as roofing, siding and replacing windows.
- Most jobs consist of flooring, painting, trim, kitchen and bathroom renovations.
Store Manager
Evergreen Tobacco
Champaign, IL
07.2020 - 12.2025
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Managed a team of multiple employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
- Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
- Maintained a clean, organized, and visually appealing store environment that exceeded customer expectations
Customer Service Associate
Evergreen Tobacco
Champaign, IL
02.2019 - 06.2020
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
- Maintained up-to-date knowledge of product features, pricing, promotions, and company policies to provide accurate information to customers
- Effectively handled escalated situations by remaining calm under pressure and de-escalating tense conversations with upset customers
Pallet Jack Operator
UNFI
Champaign, IL
08.2018 - 02.2019
- Put together orders for groceries stores on a pallet to then get shipped out to stores.
- Would drive a pallet jack around a big warehouse to collect these orders in a timely and orderly fashion.
Waiter
O'charleys
Champaign, IL
03.2018 - 11.2018
- Took peoples orders and provided a good experience for the customers.
- Did things such as food running, waiting and occasionally when needed some cooking.
Lifeguard and Swim Instructor
Paxton park district
05.2016 - 08.2017
- Watched the pool and taught kids how to swim.
Timeline
Carpenter/Laborer/Painter
CJ Solutions
11.2023 - Current
Store Manager
Evergreen Tobacco
07.2020 - 12.2025
Customer Service Associate
Evergreen Tobacco
02.2019 - 06.2020
Pallet Jack Operator
UNFI
08.2018 - 02.2019
Waiter
O'charleys
03.2018 - 11.2018
Lifeguard and Swim Instructor
Paxton park district
05.2016 - 08.2017