Wonda Lee
S. Weymouth,MA
Summary
Financial crimes and payments fraud professional with a background in wire, ACH, and digital payment investigations, AML/BSA compliance, and SAR filing. Brings OSINT case-building, cross-functional resolution with legal, compliance, risk, and operations, and a growing cybersecurity foundation in network security, ethical hacking, and digital forensics. Financial crimes and payments fraud professional supporting wire, ACH, and digital payment investigations, AML/BSA reviews, and SAR filing. Cross-functional work with legal, compliance, risk, and operations helps resolve cases, close control gaps, and deliver clear investigative reporting. A growing cybersecurity foundation adds network security, ethical hacking, and digital forensics knowledge.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Special Service / Sr. Payments Fraud Analyst
First Republic Bank (acquired by JPMorgan Chase, 2023)
Boston, MA
05.2022 - 07.2023
- Reviewed high-value, complex financial transactions to identify, investigate, and report fraudulent activity across wire, ACH, and digital payment channels.
- Helped identify emerging fraud schemes and trends through behavioral analytics and pattern recognition; shared actionable intelligence to strengthen fraud prevention efforts.
- Worked with legal, compliance, risk, and operations teams to resolve fraud cases and close control gaps.
- Used OSINT methods and investigative practices to build fraud cases and collect admissible evidence for prosecution.
- Kept detailed case records and prepared clear investigative reports for internal and external stakeholders to support decision-making.
- Completed AML/BSA compliance reviews and filed SARs in strict alignment with regulatory requirements.
- Company acquisition during tenure; role continuity maintained through acquisition.
Sr. Preferred Banking Client Services Representative
First Republic Bank (acquired by JPMorgan Chase, 2023)
Boston, MA
02.2021 - 05.2022
- Acted as a fraud resource for clients and colleagues, providing real-time guidance on suspicious activity and account verification
- Collaborated cross-departmentally to resolve complex client issues related to potential fraud exposure
- Executed high-volume domestic and international wire transfers, ensuring strict fraud prevention compliance
- Ensured accuracy and compliance while managing high-volume, time-sensitive operations
Senior Operations Specialist
First Republic Bank (acquired by JPMorgan Chase, 2023)
Boston, MA
03.2017 - 02.2020
- Supported process improvement efforts, helping improve operational efficiency and reduce risk exposure.
- Helped build staff training programs on fraud awareness and compliance protocols, improving employee understanding of process best practices.
- Assisted with operational audits and QA/QC reviews to identify control gaps and support stronger regulatory compliance.
- Maintained regulatory and compliance documentation for internal and external review, supporting adherence to standards.
Assistant Manager / Regional Operations Specialist
First Republic Bank (acquired by JPMorgan Chase, 2023)
Boston, MA
01.2013 - 03.2017
- Championed customer service excellence, aligning team efforts with sales goals and business growth objectives to foster customer loyalty
- Implemented process improvement strategies that reduced operational risk and measurably improved team performance
- Managed daily branch operations, ensured compliance, and safeguarded assets across regional locations to support operational integrity
- Executed audits and risk assessments to verify adherence to internal policies and regulatory standards, enhancing organizational accountability
Operations Team Lead Supervisor, ACH & Electronics
Bank of America
Greater Boston, MA
09.2002 - 01.2013
- Led a high-performing operations team focused on ACH processing, electronic payments, and fraud research
- Conducted fraud research, managing internal and external communications regarding financial crimes to mitigate risks.
- Established and maintained strong internal controls and quality standards across the ACH/electronics department
- Mentored team members, enhancing performance through targeted coaching, accountability, and standardized processes.
- Served as Foreign Currency Custodian, overseeing sensitive foreign currency transactions and ensuring compliance with regulatory requirements.
Education
Associate of Science - Computer Science, Network & Security
Northern Essex Community College (NECC)
Haverhill, MASkills
- Fraud Detection & Investigation
- Security Operations (SOC)
- Penetration Testing (Ethical Hacking)
- Vulnerability Assessment
- Cloud Security
- AML/BSA Compliance
- Risk Assessment & Monitoring
- Threat Intelligence
- Wireshark Nmap Burp Suite
- Web Application Security
- Cyber Fraud Analysis
- Network Security
- OSINT Techniques
- Firewall Configuration & VPN
- Case Management & Evidence Gathering
- Regulatory Compliance
- Quality Control & Audit
- Report Writing & Pattern Recognition
- Fraud detection, investigation, and trend analysis across wire, ACH, and digital payment channels
- Pattern recognition, behavioral analytics, and anomaly identification to surface emerging threats
- Risk assessment, threat evaluation, and mitigation strategy development
- Interviewing, evidence gathering, and case documentation for complex financial investigations
- Clear, concise report writing for internal stakeholders and regulatory bodies
- AML/BSA transaction monitoring and Suspicious Activity Report (SAR) filing
- Cross-functional collaboration with legal, compliance, and operations teams
- Staff training, mentoring, and quality assurance program leadership
- Tools: Nmap, Wireshark, Burp Suite, Metasploit (lab environment)
- Environments: Linux (Kali), Windows, home lab network setup
- Concepts: TCP/IP, network protocols, vulnerability scanning, web application testing, firewall rules, VPN configuration, cloud security fundamentals
- Coursework / Labs: Penetration testing, ethical hacking methodology, network forensics, OSINT
Personal Information
Title: Financial Crimes & Cybersecurity Professional | Fraud Investigator | AML/BSA Compliance | Security Operations
Certification
Certified Cyber Risk Specialist (CCRS) 2022, Certified Anti-Money Laundering Specialist (CAMS) 2022, TestOut Ethical Hacker Pro 2025, AML/BSA Compliance Training 2021
PROJECTS & LABS
- Home Lab Environment, Built and maintain a personal cybersecurity lab including network segmentation, virtualized attack/defense environments, and hands-on tool practice across multiple security domains.
- Penetration Testing Labs, Completed hands-on labs using Nmap, Wireshark, Burp Suite, and Metasploit for vulnerability scanning, network traffic analysis, and web application security testing.
- Firewall & VPN Configuration, Configured and tested firewall rulesets and VPN tunnels in controlled lab environments, applying real-world network defense principles.
- Cloud & Web Security, Completed coursework and hands-on labs in cloud security architecture and web application vulnerability assessment, including OWASP Top 10 concepts.
Timeline
Special Service / Sr. Payments Fraud Analyst
First Republic Bank (acquired by JPMorgan Chase, 2023)
05.2022 - 07.2023
Sr. Preferred Banking Client Services Representative
First Republic Bank (acquired by JPMorgan Chase, 2023)
02.2021 - 05.2022
Senior Operations Specialist
First Republic Bank (acquired by JPMorgan Chase, 2023)
03.2017 - 02.2020
Assistant Manager / Regional Operations Specialist
First Republic Bank (acquired by JPMorgan Chase, 2023)
01.2013 - 03.2017
Operations Team Lead Supervisor, ACH & Electronics
Bank of America
09.2002 - 01.2013
Associate of Science - Computer Science, Network & Security
Northern Essex Community College (NECC)