Wonda Vertison
Fort Wayne,Indiana
Summary
Compassionate and dedicated Residential Aide and Addiction Support Specialist with extensive experience providing support to individuals in residential treatment for substance use disorders. Proficient in crisis intervention, life skills training, and fostering a positive and supportive environment. Demonstrated ability to monitor client progress, accurately document behavioral changes, and collaborate effectively with multidisciplinary teams to enhance recovery outcomes. Committed to empowering clients through education and personalized support, while ensuring a safe and structured living environment. Possessing strong communication and interpersonal skills, along with a deep understanding of addiction recovery principles.
Overview
32
32
years of professional experience
Work History
Residential Coordinator
Interfaith Hospitality
06.2018 - 12.2019
- Conflict Resolution Mediating conflicts between residents and promoting respectful interactions
- Ensuring compliance with university policies and procedures, addressing violations when necessary
- Crisis Management Responding to emergencies and providing support during crises, including mental health concerns
- Communication Serving as a liaison between residents and residence hall staff, facilitating open lines of communication
- Administrative Tasks Completing paperwork, maintaining records, and attending regular training and meetings.
Residential Life Director
Volunteer of America
01.2014 - 01.2017
- Emergency Response Responding to emergencies, providing first aid if necessary, and reporting incidents to appropriate staff
- Serving as a point of contact between residents and residence hall management, sharing important information and updates
- Maintaining logs of incidents, attendance at events, and other relevant documentation.
Direct Support Specialist
DSP. Res-Care
01.2012 - 01.2013
- Personal Care: Assisting with daily living activities such as bathing, grooming, dressing, and meal preparation
- Skill Development: Supporting individuals in developing life skills, such as communication, social interaction, and self-care
- Behavioral Support: Implementing behavior support plans and strategies to encourage positive behaviors and address challenges
- Community Integration: Facilitating participation in community activities and promoting social engagement.
Behavior Tech 1
Park Center
01.2009 - 01.2010
- Data Collection Observing and documenting behavioral data to track progress and inform treatment adjustments
- Working one-on-one with clients to teach social, communication, and daily living skills, and to promote positive behaviors
- Utilizing positive reinforcement techniques to encourage desired behaviors and minimize challenging behaviors.
Residential Advisor
Rose Home
01.2005 - 01.2007
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Enforced rules and regulations to maintain order and safety in residence hall.
Residential Monitor
Vincent House
01.1995 - 01.2007
- Continuously sought opportunities for professional development, staying up-to-date on best practices and emerging trends in residential care services.
- Conducted routine room checks, ensuring cleanliness standards were met and identifying maintenance needs as they arose.
- Developed strong relationships with residents based on trust and respect, supporting their journey toward selfimprovement.
- Enhanced resident safety by conducting regular facility inspections and addressing potential hazards promptly.
- Performed administrative tasks such as updating resident files, tracking progress, and providing reports to management.
- Monitored compliance with facility rules and regulations, addressing violations appropriately to maintain a structured environment conducive to recovery or personal growth.
Activity Director
Courtland Nursing Home
01.1988 - 01.1994
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
Education
Graduated - Psychology, Business Administration, Arithmetic
Greenville High School
Greenville, Mississippi12.1974
Skills
- CPR
- Crisis intervention training
- Resident relations
- Health and safety
- Team Management
- Daily living assistance
- Crisis Management
- Resident monitoring
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Active Listening
- Conflict de-escalation
- Behavioral Management
Accomplishments
Mentorship - Mentored new staff members, providing training on best practices in addiction support and crisis intervention, which enhanced team efficiency and effectiveness.
Timeline
Residential Coordinator
Interfaith Hospitality
06.2018 - 12.2019
Residential Life Director
Volunteer of America
01.2014 - 01.2017
Direct Support Specialist
DSP. Res-Care
01.2012 - 01.2013
Behavior Tech 1
Park Center
01.2009 - 01.2010
Residential Advisor
Rose Home
01.2005 - 01.2007
Residential Monitor
Vincent House
01.1995 - 01.2007
Activity Director
Courtland Nursing Home
01.1988 - 01.1994
Graduated - Psychology, Business Administration, Arithmetic
Greenville High School
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