Restaurant SNS director
- Spearheaded the development and management of Oh K Dog restaurant's social media profiles, focusing on specific platforms including Instagram, Facebook, and Twitter
- Created and curated content, including visually appealing posts, stories, and promotions, ensuring posts aligned with the restaurant's brand identity and target audience
- Implemented a content calendar and scheduling system to ensure consistent and strategic posting, which resulted in a 40% increase in follower engagement over a six-month period
- Planned and executed successful promotional campaigns, including themed events and limited-time specials, which significantly increased customer traffic and revenue for the restaurant during promotional periods
- Maintained a responsive, customer-centric online presence by actively engaging with followers and customers through comments, direct messages, and feedback.