Wontiesha Stephens
Stockbridge
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Professional business owner ready to leverage extensive experience and robust skill set. Proven ability to drive growth through strategic planning, financial management, and effective marketing. Strong focus on team collaboration and adapting to evolving business needs. Known for reliability, resourcefulness, and achieving outstanding results in competitive environments.
Professional with strong background in managing medical office operations, ensuring seamless workflow and effective patient care. Skilled in administrative management, scheduling, billing, and compliance, coupled with focus on team collaboration and achieving consistent results. Known for adaptability, reliability, and fostering supportive environment for staff and patients. Prepared to contribute to success and efficiency of any healthcare setting.
Overview
2026
2026
years of professional experience
Work History
Phlebotomist
Clinical pathology laboratories
07.2020 - Current
- Gathered blood samples from patients for tests and transfusions.
- Completed accurate labels, paperwork and system records updates with patients' sample information and personal details.
- Upheld data security and compliance with HIPAA protocols using multiple identification points and document verification.
- Helped physicians' offices with diagnostic needs by prioritizing urgent tests.
- Received pre-collected specimens and prepared for on- and off-site testing.
- Minimized patients' discomfort with good use of physical techniques and conversational skills.
- Maintained accuracy and confidentiality through proper chart management in EMR system.
- Prepared blood drawing equipment in protected sterile environment.
- Demonstrated expertise in proper equipment use, blood volume requirements and testing protocols.
- Collected blood samples per written specifications and established protocols.
- Performed standardized tests for blood alcohol levels, glucose screenings and trough drug levels.
- Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods.
- Conducted blood counts with heel or finger stick capillary draws.
- Protected team members and patients with proper aseptic, biohazard and disposal techniques.
- Kept individuals safe and comfortable during blood and plasma donations.
- Minimized safety hazards with proper disposal of sharps into approved containers.
- Supported physicians with sample analyses for clinical diagnostics.
- Secured information by following HIPAA requirements
- Verified matching tube, patient and test information, carefully checking all details at each stage.
- Determined donor suitability based on medical histories and current vital signs.
Phlebotomist
Alpha Lab, Institute,INC
07.2019 - Current
- Perform a variety of routine blood drawings procedures that Include Venipunctures.
- Prepared, Process and stored patient specimens and samples according to department procedures using standard techniques and equipment.
- Transported specimens to the laboratory for testing.
Sole Proprietor
C&W Courier Services
2022 - Current
- Managed daily operations to ensure seamless business functionality.
- Cultivated strong relationships with clients, ensuring high levels of satisfaction and repeat business.
- Developed strong working relationships with courier services to ensure timely pickups and deliveries.
- Established strong relationships with courier services to ensure fast delivery times.
- Expedited internal correspondence through proficient use of courier services, leading to faster decision-making and improved inter-departmental communication.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for courier services.
- Ensured timely delivery of sensitive materials through effective coordination with courier services or personal deliveries when required.
Phlebotomist Technician
Wellstar Cobb Hospital
01.2020 - 06.2020
- Gathered blood samples from patients for tests and transfusions.
- Completed accurate labels, paperwork and system records updates with patients' sample information and personal details.
- Upheld data security and compliance with HIPAA protocols using multiple identification points and document verification.
- Maintained accuracy and confidentiality through proper chart management in EMR system.
- Received pre-collected specimens and prepared for on- and off-site testing.
- Demonstrated expertise in proper equipment use, blood volume requirements and testing protocols.
- Prepared blood drawing equipment in protected sterile environment.
- Minimized patients' discomfort with good use of physical techniques and conversational skills.
- Helped physicians' offices with diagnostic needs by prioritizing urgent tests.
- Collected blood samples per written specifications and established protocols.
- Kept individuals safe and comfortable during blood and plasma donations.
- Verified matching tube, patient and test information, carefully checking all details at each stage.
- Supported physicians with sample analyses for clinical diagnostics.
- Secured information by following HIPAA requirements
- Minimized safety hazards with proper disposal of sharps into approved containers.
- Determined donor suitability based on medical histories and current vital signs.
- Protected team members and patients with proper aseptic, biohazard and disposal techniques.
- Performed standardized tests for blood alcohol levels, glucose screenings and trough drug levels.
Office Manager
Elijah Health Care Solutions LLC
06.2015 - 10.2019
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Review and analyze legislation, laws, and public policy, and recommend changes to promote and support interests of both the general population and special groups.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
Education
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Alpha Lab, Institute INC
McDonough, Ga05.2019
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Javelin Technical Training Center
Morrow, GA04.2000
High School Diploma -
Oglethorpe Technical Institution
Albany, Ga06.1996
Skills
- Business development
- Purchasing and planning
- Cost analysis and savings
- Small business operations
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Data entry
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Maintaining confidentiality
- Compassionate caregiver
- Medical records management
- First aid
- OB/GYN procedures
- Medical terminology in languages
- Valid state driver's license
- Medical office management
- Emergency response preparedness
- Healthcare software proficiency
- Indirect patient care
- Reliable transportation
- Companionship and emotional support
- Laboratory maintenance
- Medical equipment operation
- Lab equipment operation
- Medical transcription
- Office administration
- Office management
- Customer service
- Scheduling and calendar management
- Payroll processing
- Document management
- Payroll and budgeting
- Relationship building
- Mail handling
- Scheduling
- Scheduling coordination
- Inventory control
- Staff management
- Employee supervision
- Human resources
- Staff hiring
- Conflict management
- Administrative oversight
- Employee training
- Training and coaching
- Documentation and control
Timeline
Phlebotomist
Clinical pathology laboratories
07.2020 - Current
Phlebotomist Technician
Wellstar Cobb Hospital
01.2020 - 06.2020
Phlebotomist
Alpha Lab, Institute,INC
07.2019 - Current
Office Manager
Elijah Health Care Solutions LLC
06.2015 - 10.2019
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Alpha Lab, Institute INC
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Javelin Technical Training Center
Sole Proprietor
C&W Courier Services
2022 - Current
High School Diploma -
Oglethorpe Technical Institution
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