Woodelyne Durosier
Houston,TX
Summary
Devoted, flexible healthcare professional with more than ten years of expertise in supply chain management, clinical operations, and healthcare administration. I have a bachelor's degree in health services administration, and an associate's degree in health science. I'm also working on a master's degree in data science. As a Lead Medical Office Specialist, I have coached and guided new employees to improve team productivity. As a proficient Superuser in Epic, Tecsys, and PeopleSoft, I combine technical know-how, empathy, and leadership to enhance processes, assist clinical teams, and promote operational excellence. A committed professional who is proactive, and has a rapid rate of learning. Strong work ethic and the ability to communicate effectively. Eager to support company objectives and add to a vibrant team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Perioperative Inventory Technician
MD Anderson Cancer Center
Houston, TX
08.2023 - Current
- Lead inventory planning and control for medical supplies, ensuring compliance with MD Anderson’s safety and quality standards.
- Utilize procurement systems such as Tecsys, GHX, PeopleSoft and Microsoft Excel to optimize supply chain operations.
- Performed regular audits of existing inventory, noting discrepancies between actual and expected quantities.
- Managed movement of materials and product through production.
- Collaborate with stakeholders to maintain inventory accuracy and prevent shortages.
- Achieved a 15% reduction in supply shortages through improved demand forecasting and inventory analysis.
Lead Medical Office Specialist
Mount Sinai Beth Israel
New York, NY
09.2021 - 01.2023
- Performed clinical and administrative tasks, including COVID swabs, patient care assessments, EKGs, and blood drawings.
- Provided support for pre-visit planning, referrals, and insurance verification.
- Streamlined clinical flow and improved patient throughput by 10%.
- Supervised and oriented new hires and interns while offering Epic system support to staff.
- Communicated with patients with compassion while keeping medical information private.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Maintained inventory of office supplies, equipment, and medications; ordered additional items when needed.
Administrative Assistant
Mount Sinai Morningside
New York, NY
11.2018 - 09.2021
- Managed surgeon schedules, bookings, and appointments to ensure optimal workflow.
- Coordinated inventory management for surgical supplies and equipment.
- Reduced surgery delays by 8% by optimizing surgical schedules.
Lead Medical Assistant
Mount Sinai St. Luke’s
New York, NY
04.2013 - 10.2018
- Performed phlebotomy, EKGs, and patient assessments, supporting both staff and providers.
- Reduced patient waiting times by 20% by improving room turnover and patient intake procedures.
- Assisted physicians with surgeries and maintained clean, stocked exam rooms.
- Developed effective strategies for improving customer service standards in order to increase patient satisfaction levels.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
Medical Assistant
Roosevelt Hospital
New York, NY
11.2012 - 03.2013
- Assisted with breast reconstruction procedures, including wound care and dressing.
- Maintained a clean environment and supported patient needs in reconstructive surgery.
Education
M.S. - Data Science
CUNY School of Professional Studies
New York, NY12.2026
B.S. - Health Services Administration
CUNY School of Professional Studies
New York, NY01.2025
A.S. - Health Science
Borough of Manhattan Community College
New York, NY01.2023
Medical Assistant Certification -
Suburban Technology School
Hempstead, NY01.2009
Home Health Aide Certificate -
Allen Health Care Services
Queens, NY01.2008
High School Diploma -
George Wingate High School
Brooklyn, NY01.2006
Skills
- Supply Chain Management
- Regulatory compliance
- Clinical and Administrative Skills
- Super User Healthcare Software Systems (Tecsys, Epic, PeopleSoft)
- Problem-solving aptitude
- Leadership and Team Management
- Customer service
- Legal assistance
- Medical record review
- Experienced phlebotomist
- Skilled in 12-lead EKGs
- Point-of-care testing
- Conducting medical assessments
- Surgical and medical history documentation
- Laser officer specialization
- Machine learning
- Microsoft Excel
Certification
- Project Management Foundation
- Six Sigma Yellow Belt
- Ahima
- Medical Assistant
- Laser Officer
- Leading Self-Accelerated Program
- Leading Self-Discover Program
- Outstanding Academic Performance
- Epic Software
Communication And Leadership
Strong verbal and written communication skills., Proven leadership in driving teams toward operational excellence while ensuring high customer satisfaction.
Clinical Skill Set
- Experienced Phlebotomist
- Skilled in 12-lead EKGs and point-of-care testing
- Expertise in collecting specimens and conducting medical assessments
- Surgical and medical history documentation
- Laser officer specialization with a focus on patient care and evaluation
Languages
Spanish
Professional
French
Native/ Bilingual
English
Full Professional
Timeline
Perioperative Inventory Technician
MD Anderson Cancer Center
08.2023 - Current
Lead Medical Office Specialist
Mount Sinai Beth Israel
09.2021 - 01.2023
Administrative Assistant
Mount Sinai Morningside
11.2018 - 09.2021
Lead Medical Assistant
Mount Sinai St. Luke’s
04.2013 - 10.2018
Medical Assistant
Roosevelt Hospital
11.2012 - 03.2013
M.S. - Data Science
CUNY School of Professional Studies
B.S. - Health Services Administration
CUNY School of Professional Studies
A.S. - Health Science
Borough of Manhattan Community College
Medical Assistant Certification -
Suburban Technology School
Home Health Aide Certificate -
Allen Health Care Services
High School Diploma -
George Wingate High School
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