WOODROW BROWN
Lexington,SC
Summary
As an accomplished Operations Manager with a proven track record in optimizing processes and leading teams to success, I am eager to bring my expertise in strategic planning and operational excellence to your organization. My passion for fostering a collaborative work environment and driving continuous improvement aligns perfectly with your team's goals. I am excited about the opportunity to contribute to your success and help elevate operational performance to new heights.
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
19
19
years of professional experience
Work History
Sales Consultant
CarMax
04.2025 - Current
- Developed customer relationships to enhance satisfaction and loyalty.
- Conducted product demonstrations to educate customers on vehicle features.
- Provided tailored vehicle recommendations based on individual customer needs.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Operations Manager
The Home Depot
09.2016 - 02.2025
- Developed training programs annually to meet OSHA and company standards for lift equipment operation
- Streamlined operations to meet a 99.8% in stock percentage for our stores
- Implemented cost-saving measures through technology and Lean processes
- Optimized supply chain logistics, creating best practices to serve our stores
- Utilized data analytics to identify trends, improving decision-making and maximizing production output
- Fostered a culture of continuous improvement, enhancing team morale through feedback loops and engagement
- Led teams of up to 150 associates to accomplish daily goals
Area Supervisor
United Parcel Service
12.2006 - 09.2016
- Monitored KPIs, ensuring team met or exceeded performance targets consistently.
- Collaborated with cross-functional teams to optimize resource allocation.
- Recognized as 'Supervisor of the Year' for outstanding performance and results.
- Led a team of up to 30, boosting productivity throughout operation
Education
No Degree - Civil Engineering
Midlands Technical College
Columbia, SC01-2009
Skills
- Team Player
- Fast Learner
- Time Management
- Adaptive to Change
- Product and service sales
- Objection handling
Timeline
Sales Consultant
CarMax
04.2025 - Current
Operations Manager
The Home Depot
09.2016 - 02.2025
Area Supervisor
United Parcel Service
12.2006 - 09.2016
No Degree - Civil Engineering
Midlands Technical College