Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Woodrow Jones

Tucson,AZ

Summary

In my few years in the electrical field I have worked in many different environments that have allowed me to gain knowledge in an ever expanding field. I have done everything from security and fire alarm up to underground feeders . With this experience I feel that I can be a beneficial addition to your organization Knowledge of the NEC In the electrical field for over 10 years Able to read prints Able to bend conduit 1/2 -4 in High voltage and low voltage experience Experience in new systems using various voltages

Persuasive [Job Title] with expertise in outbound cold calling. Approaches every call with fresh mindset and tenacity to reach even toughest customers. Proven expertise in achieving sales goals.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

electrician

day break electric
Tucson
03.2020 - 08.2020
  • Ground up construction
  • Layout and planning for new medical facility
  • Including lighting , power and also emergency power

apprentice

SES
tucson
07.2019 - 12.2019
  • Taking contract service calls for TEP
  • Including working and repiping the central plant and conducting residential change outs for TEP customers scheduled to receive new meters

apprentice

Common wealth electric
Tucson
10.2013 - 03.2018
  • Worked on various electrical projects in the Tucson area
  • Including planning and layout for control wire for the pima County Court house lighting package
  • Also installed solar panels on 6 targets in the Tucson area
  • Completing 1300-1800 panels in an 8 week deadline

Outbound Research Representative

Opinion Research Solutions
Tucson, AZ
01.2000 - 01.2001
  • Created databases for storing survey responses and other data points.
  • Conducted market research surveys to understand customer preferences and needs.
  • Provided reports of findings to management team.
  • Gathered information about competitors' products, services, and pricing structures.
  • Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.

Customer Service Representative

MATRIXX
T, AZ
01.1997 - 01.1998
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Primary responsibility was selling lines of credit for AMEX

Education

journeyman certification - electrical

Tucson electrical joint apprenticeship
05.2021

electrical certification - electrical

tucson college
09.2009

High School Diploma - general education

cholla highschool
05.1997

Associate of Science - Information Technology

Pima Community College
Tucson, AZ

Skills

  • Knowledge of the NEC
  • Able to read prints
  • Able to bend conduit 1/2 -4 in
  • High voltage and low voltage experience
  • Experience in new systems using various voltages
  • Sales closing
  • Order Processing
  • Cold-calling
  • Sales follow-up
  • Outbound Calling
  • Closing Techniques
  • Upselling strategies

Timeline

electrician

day break electric
03.2020 - 08.2020

apprentice

SES
07.2019 - 12.2019

apprentice

Common wealth electric
10.2013 - 03.2018

Outbound Research Representative

Opinion Research Solutions
01.2000 - 01.2001

Customer Service Representative

MATRIXX
01.1997 - 01.1998

journeyman certification - electrical

Tucson electrical joint apprenticeship

electrical certification - electrical

tucson college

High School Diploma - general education

cholla highschool

Associate of Science - Information Technology

Pima Community College
Woodrow Jones