Summary
Overview
Work History
Education
Skills
References
Timeline
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Nayshon Woods

Jackson,GA

Summary

Seasoned and ethical Auto Claims Adjuster with a 4-year background in preparing insurance claims for vehicle damages. Superb knowledge of resolution and claim settlement procedures. Familiarity with general liability procedures and auto insurance policies. Excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits.

Overview

11
11
years of professional experience

Work History

Claims Adjuster

GEICO
09.2020 - Current
  • Exercised sound judgment in determining total loss situations based on factors such as cost of repairs versus actual cash value of the vehicle involved in the accident.
  • Prepared detailed reports, documenting all aspects of the claim process for future reference or potential litigation purposes.
  • Maintained strong relationships with local repair facilities through regular communication and networking efforts.
  • Developed comprehensive understanding of vehicle systems and damages by participating in ongoing education programs such as I-CAR courses or ASE certifications.
  • Enhanced customer satisfaction by providing prompt, courteous, and knowledgeable service throughout the claim process.
  • Managed a high volume of claims efficiently, prioritizing tasks for maximum productivity.
  • Adhered strictly to company policies and guidelines, as well as state and federal regulations, ensuring compliance in all aspects of claims handling.
  • Contributed to team success by sharing knowledge, best practices, and resources among colleagues.
  • Demonstrated attention to detail when reviewing estimates for accuracy, ensuring proper labor rates and parts pricing were applied consistently across all cases.
  • Assisted coworkers during periods of high workload or staff shortages, demonstrating teamwork skills that contributed to company success collectively.
  • Achieved timely and accurate claim settlements by conducting thorough investigations and damage assessments.
  • Promoted a positive company image by consistently providing excellent service to internal and external customers alike.

Cycle Counter Team Lead

American Woodmark Corp
06.2018 - 09.2020
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Ensured product availability for customers by maintaining optimal stock levels across various departments.
  • Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
  • Assisted in training new team members on cycle counting procedures and best practices, ensuring consistent and accurate inventory management across the organization.
  • Increased warehouse organization by identifying obsolete or damaged items for disposal or repair accordingly.

Supervisor of Catheter Production

Medical Technologies of Georgia
05.2017 - 06.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Monitored workflow to improve employee time management and increase productivity.

Team Lead/ Manager-in-Training

Chick fil A
05.2013 - 05.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

Certified Phlebotomist -

State of Georgia

Certification of Leadership Development -

American Woodmark Corp
JACKSON GA

High School Diploma -

Threefold Cord Academy
Monticello, Ga
06.2014

Skills

  • Highly motivated
  • Advanced oral and written communication skills
  • Regulatory Compliance
  • Technical knowledge
  • Damage Assessment
  • Claims Investigation
  • TX,LA,GA,SC,NY,FL,NM,OK Auto Damage Adjuster Licenses
  • Customer service and support
  • Computer Skills
  • Negotiation and mediation

References

  • Meghan Fadeley, Chick fil A, 470-209-4738
  • Beth Blankenship, GEICO, 478-484-9799
  • Stephen Jackson, Personal, 229-669-3247

Timeline

Claims Adjuster

GEICO
09.2020 - Current

Cycle Counter Team Lead

American Woodmark Corp
06.2018 - 09.2020

Supervisor of Catheter Production

Medical Technologies of Georgia
05.2017 - 06.2018

Team Lead/ Manager-in-Training

Chick fil A
05.2013 - 05.2017

Certified Phlebotomist -

State of Georgia

Certification of Leadership Development -

American Woodmark Corp

High School Diploma -

Threefold Cord Academy

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