Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Woods Holloway III

Knoxville,Tennessee

Overview

49
49
years of professional experience

Work History

Owner

Holloway Construction
Knoxville , TN
05.2011 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Set pricing structures according to market analytics and emerging trends.
  • Maintained relationships with existing clients by providing superior customer service.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Oversaw budgeting and financial management.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Analyzed market trends to identify new business opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

Salesperson

Clayton Homes Of Chino Valley
Alcoa, TN
07.2007 - 03.2009
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Described merchandise and explained use, operation and care.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Adhered to company initiatives and achieved established goals.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.

Sales Associate

Snap On Tools Franchise
Knoxville , TN
03.2002 - 11.2007
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Described merchandise and explained use, operation and care.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Organized stockroom shelves according to size, color or style.
  • Processed credit card transactions quickly and securely.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Recommended, selected and located merchandise based on customer desires.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Handled customer complaints in a professional manner.
  • Computed purchases and received and processed cash or credit payment.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Placed special orders or called other stores to find desired items.
  • Handled returns and exchanges according to company policies.

Owner/President

H & W Electronics
Jackson, TN
04.1976 - 11.1997
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Ensured compliance with local, state, and federal regulations.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Reviewed legal documents related to business operations.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Led startup and creation of operational procedures and workflow planning.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Managed sales presentations to promote product and brand benefits.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented quality assurance processes to ensure product excellence.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Analyzed industry trends to develop competitive strategies.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Conducted performance reviews for employees on a regular basis.
  • Created marketing campaigns to attract new customers.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Developed policies and procedures for the organization.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Oversaw budgeting and financial management.
  • Executed performance reviews to encourage improved productivity for team members.
  • Formed and sustained strategic relationships with clients.
  • Developed and implemented successful sales strategies to meet business goals.
  • Maintained relationships with existing clients by providing superior customer service.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored performance of personnel against goals set forth by the company.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Coordinated work across departments to keep teams on track with company goals.
  • Created a marketing plan to increase awareness of the organization's activities in the community.
  • Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
  • Guided senior management team in setting and achieving organizational goals.
  • Analyzed financial statements and forecasts to improve programs, performance and policies.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Oversaw the development and launch of new products and services.
  • Oversaw development and implementation of corporate policies and procedures.

Education

High School Diploma -

Jackson Central Merry High School
Jack, AL
04-1975

Skills

  • Client service
  • Customer relations
  • Financial planning
  • Service quality assurance
  • Sales management
  • Small business operations

Affiliations

Several Football awards

Dish top seller

Earned a 6th Degree in Hapkdio

Timeline

Owner

Holloway Construction
05.2011 - Current

Salesperson

Clayton Homes Of Chino Valley
07.2007 - 03.2009

Sales Associate

Snap On Tools Franchise
03.2002 - 11.2007

Owner/President

H & W Electronics
04.1976 - 11.1997

High School Diploma -

Jackson Central Merry High School

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Woods Holloway III