Woodsherline Pierre
Port Saint Lucie
Summary
Developed administrative and coordination skills in school environment, eager to leverage them in new field. Managed office operations, communication, and scheduling with attention to detail and efficiency. Seeking to transition skills to dynamic and collaborative workplace for impactful contributions.
Overview
4
4
years of professional experience
Work History
School Office Assistant
Bear Lakes Middle School
09.2024 - Current
- Supported daily office operations by managing phone calls and greeting visitors.
- Assisted in maintaining accurate student records and filing systems.
- Collaborated with staff to ensure smooth communication between departments.
- Contributed to a welcoming environment by addressing inquiries from parents and students effectively.
- Processed incoming mail and distributed correspondence to appropriate personnel.
Customer Service Representative
Walmart
02.2023 - 09.2024
- Assisted customers with inquiries and product information, ensuring positive interactions.
- Handled order processing and fulfillment, maintaining accuracy in transactions.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Documented customer feedback to identify service improvement opportunities.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Burger King
09.2021 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability in cash handling.
- Collaborated with team members to maintain a clean and organized checkout area.
- Trained new cashiers on register operations and customer service protocols.
Education
High School Diploma -
LAKE WORTH COMMUNITY HIGH SCHOOL
Lake Worth, FL05-2023
Skills
- Strong organization
- Scheduling appointments
- Filing systems
- Document preparation
- Staff support
- Teamwork
Languages
English
Full Professional
HATIAN- CREOLE
Full Professional
French
Limited Working
Timeline
School Office Assistant
Bear Lakes Middle School
09.2024 - Current
Customer Service Representative
Walmart
02.2023 - 09.2024
Cashier
Burger King
09.2021 - 02.2023
High School Diploma -
LAKE WORTH COMMUNITY HIGH SCHOOL
Notary
Florida
Dates - Form Date
2024-10-17
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