Dynamic sales professional with expertise in relationship selling and customer relationship management, achieving significant sales increases at Wholesale Mobile Homes through strong negotiation skills and a goal-oriented mindset. Proven track record in lead generation and conducting model tours, contributing to enhanced customer satisfaction and loyalty.
Overview
35
35
years of professional experience
Work History
New Home Sales Consultant
Wholesale Mobile Homes
Kingston, OK
11.2024 - 02.2025
Created professional sales presentations to effectively communicate product quality and market comparisons.
Supported other team members by providing assistance when needed.
Followed up with clients during the first few months after moving into their new home.
Scheduled and attended weekly appointments with clients.
Communicated with clients to determine property needs and budget constraints.
Advised clients on market conditions, prices, mortgages, and legal requirements.
Conducted tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs.
Promoted active listings through social media marketing, open houses and newsletters.
Explained financial requirements and analytical data to potential buyers.
Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
Established solid and loyal relationships with many prospective home buyers.
Analyzed competitors' listings and pricing strategies to identify areas of improvement within own business operations.
Provided detailed information on floor plans, design options, and current incentives to potential buyers.
Utilized various software programs such as Microsoft Office Suite or Salesforce CRM to track leads or manage client data.
Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
Negotiated sales contracts with customers and monitored progress throughout the process.
Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Assisted customers with selecting financing options that best fit their budget and lifestyle needs.
Identified potential buyers through cold calling.
Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Researched applicable zoning laws and regulations related to real estate development projects.
Increased personal revenue by completing multiple home and property sales.
Collaborated with builders to ensure customer requests were met in a timely manner.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted with customer requests and answered questions to improve satisfaction.
Worked effectively in team environments to make the workplace more productive.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Inside Sale
Industrial Supply Solutions
Bridgeport , TX
02.2018 - 11.2024
Worked in conjunction with outside sales representative to maintain and grow product sales.
Cross-sold additional products or services based on customer needs.
Prepared and delivered sales presentations to customers and stakeholders.
Developed and maintained relationships with key customers to ensure customer satisfaction.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Coordinated with the logistics team to ensure timely delivery of products.
Collaborated with other departments to ensure successful implementation of sales initiatives.
Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
Developed and maintained strong relationships with existing clients to ensure repeat business.
Identified customer needs by asking questions and advising on best solutions.
Produced sales documents, finalized deals and filed records.
Expedited customer orders for quick delivery and to promote satisfaction.
Liaised between outside sales representatives and accounts to optimize customer service.
Delivered superior customer support to improve account retention rate.
Solicited feedback from customers on product features and service levels.
Greeted and assisted customers to foster positive experiences.
Contacted new and existing customers to discuss product and service solutions.
Established relationships with key decision makers at target companies.
Branch Operations Manager
Purvis Industries
Ardmore , OK
10.2012 - 02.2018
Performed routine audits of branch operations to identify areas for improvement.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Researched industry trends to ensure competitive advantage.
Created financial management mechanisms to minimize financial risk to business.
Provided guidance on best practices for handling difficult customers or situations.
Resolved customer complaints in a timely manner.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Recruited, interviewed, and trained new employees as needed.
Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement.
Served as primary contact between the branch and corporate headquarters.
Coordinated customer service initiatives and staff training.
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Developed strategies to optimize branch operations.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Pastor
Abundant Life Holiness Church
Bernice, LA
06.2011 - 08.2012
Provided spiritual guidance and direction to church members.
Recruited volunteers for various ministries within the church.
Met with individuals in hospitals and prisons, offering comfort and support.
Drafted articles and delivered speeches to share information about religious issues.
Liaised with church staff and ministry discuss church growth objectives.
Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
Engaged in public speaking engagements at civic organizations or other churches.
Planned special ceremonies, services and events in coordination with families and individuals.
Developed weekly sermons and delivered them during Sunday services.
Oversaw building management, supplies orders and facility repairs.
Established relationships with local businesses to benefit the congregation.
Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
Studied and interpreted religious laws, doctrines and traditions.
Reached out to unchurched, new residents or inactive church members.
Provided oversight for all staff positions within the organization.
Instructed and guided individuals converting to new faith.
Met with individuals seeking counseling or advice on personal matters.
Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
Led community outreach by supporting and expanding mission initiatives.
Encouraged members to become actively involved in mission work.
Organized special events such as weddings, baptisms, funerals.
Preached and ministered to members and congregation through multiple avenues of communication.
Logistics Manager
Machine Technologies
Haslet, TX
03.2009 - 05.2011
Coordinated with suppliers to ensure timely deliveries of goods.
Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Coordinated with freight forwarders to expedite international shipments.
Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
Provided guidance on best practices for warehousing operations based on industry standards.
Service Manager
Solitairehomes
Ardmore , OK
06.2007 - 09.2009
Performed root cause analysis on recurring problems encountered by customers.
Pitched in to complete various duties during peak periods or employee absences.
Adhered to customer service standards to foster satisfaction and retention.
Coordinated with the warranty department to process claims and provide customer support.
Conducted regular training sessions for staff on new technologies and customer service best practices.
Resolved customer complaints quickly and effectively.
Coordinated with sales and marketing teams to develop service offers and promotions.
Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
Developed and maintained relationships with customers, vendors, and suppliers.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed inventory levels and ordered supplies to keep products in stock.
Resolved customer inquiries and complaints requiring management-level escalation.
Facilitated communication between the service department and other company divisions.
Maintained inventory of parts and supplies, ensuring availability for service tasks.
Reviewed completed work to verify consistency, quality, and conformance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Handled customer complaints and resolved issues promptly to maintain positive relationships.
Pastor
Southeast Church of God
Ardmore , OK
05.2005 - 06.2007
Provided spiritual guidance and direction to church members.
Recruited volunteers for various ministries within the church.
Facilitated conflict resolution among church members.
Met with individuals in hospitals and prisons, offering comfort and support.
Compiled monthly reports summarizing progress towards meeting organizational objectives.
Prepared participants for roles in ceremonies, services or events.
Drafted articles and delivered speeches to share information about religious issues.
Liaised with church staff and ministry discuss church growth objectives.
Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
Engaged in public speaking engagements at civic organizations or other churches.
Developed weekly sermons and delivered them during Sunday services.
Oversaw building management, supplies orders and facility repairs.
Established relationships with local businesses to benefit the congregation.
Participated in fundraising to support congregational activities.
Coordinated fundraising activities to meet financial goals of the organization.
Conducted special services like baptisms, weddings, and funerals.
Purchasing Agent
Acme Brick
Bridgeport, OK
03.1994 - 05.2005
Verified warehouse received accurate and timely inventory by regularly consulting database.
Resolved disputes and claims with vendors and suppliers.
Maintained accurate records of purchases including item descriptions, quantities ordered and received.
Ensured quality of purchased products by conducting thorough inspections.
Ensured compliance with all applicable laws and regulations related to procurement activities.
Analyzed vendor performance, reviewed compliance, and communicated corrective action requirements to vendors.
Performed regular price comparisons between different suppliers for similar items.
IC 3
United Stakes Navy
San Diego, CA
07.1990 - 09.1993
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated a variety of machinery and tools safely and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Completed day-to-day duties accurately and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Education
Logistics And Supply Chain Management
Ashford University
San Diego, CA
Skills
Appointment coordination
Hospitality and accommodation
Customer relationship management
Relationship selling
Product recommendations
Sales strategy development
Multitasking capacity
Goal-oriented mindset
Strong negotiation skills
Lead generation
Model tours
Customer service
Time management proficiency
Lead generation techniques
Decision making aptitude
Sales closing
Timeline
New Home Sales Consultant
Wholesale Mobile Homes
11.2024 - 02.2025
Inside Sale
Industrial Supply Solutions
02.2018 - 11.2024
Branch Operations Manager
Purvis Industries
10.2012 - 02.2018
Pastor
Abundant Life Holiness Church
06.2011 - 08.2012
Logistics Manager
Machine Technologies
03.2009 - 05.2011
Service Manager
Solitairehomes
06.2007 - 09.2009
Pastor
Southeast Church of God
05.2005 - 06.2007
Purchasing Agent
Acme Brick
03.1994 - 05.2005
IC 3
United Stakes Navy
07.1990 - 09.1993
Logistics And Supply Chain Management
Ashford University
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