Overview
Work History
Education
Languages
Timeline
Generic

Woosung Yoon

Torrance,California

Overview

12
12
years of professional experience

Work History

Mobile Live Ops Team Lead

Pearl Abyss America
05.2022 - Current

• Take charge of project management responsibilities, establishing daily and weekly Key Performance Indicators (KPIs) to monitor progress.

• Track crucial metrics including Daily Active Users (DAU), Monthly Active Users (MAU), New Registered Users (NRU), and User Retention Rate to optimize gameplay engagement.

• Work closely with cross-functional teams to strategize and execute successful in-game events that captivate and retain the player base.

Live Operations Specialist

Pearl Abyss America
10.2021 - 04.2022

• Assist creating weekly/monthly in-game events plan and executing them during the live-service

• Perform investigation and documentation on the game exploits and other serious technical issues in the game.

Digital Marketing Insights & Analytics Specialist

The Korea Daily
01.2019 - 09.2021

• Conduct the real-time monitoring for traffic sources.

• Utilize Google Analytics to monitor Key Performance Indicators(KPIs), such as unique visitor(UV) and page view(PV), resulting an increase in UV by 58%, PV by 46% since 2018

• Create a digital contents, and conduct online traffic analysis.

Digital Platform & Marketing Coordinator

The Korea Daily
03.2017 - 12.2018

• Manage to run a community website, by supervising columnist pools, coordinating website renovation with developers, and implementing on/offline promotion strategies. UV increase by 155% and PV increase by 165% since 2018

• Focus on renovating Facebook and Instagram account, and initiated providing new formats of digital marketing contents, resulting an increase in ‘likes’ by 502% and in ‘follow’ by 163% since 2018

Founder and President

Korean Student Organization
10.2011 - 06.2014

• Successfully raise the recognition of both Korean Student Organization and Korean culture in UC Irvine through the various on-campus activities, such as Korean Writing Competition Night

• Coordinate with other UC schools and local communities to lead anti-racism campaign, not only to raise the awareness the significance of racial equity but also to minimize the difference between the race

Education

Bachelor of Arts - Economics

University of California Irvine
03.2016

Languages

Korean
Native or Bilingual

Timeline

Mobile Live Ops Team Lead

Pearl Abyss America
05.2022 - Current

Live Operations Specialist

Pearl Abyss America
10.2021 - 04.2022

Digital Marketing Insights & Analytics Specialist

The Korea Daily
01.2019 - 09.2021

Digital Platform & Marketing Coordinator

The Korea Daily
03.2017 - 12.2018

Founder and President

Korean Student Organization
10.2011 - 06.2014

Bachelor of Arts - Economics

University of California Irvine
Woosung Yoon