Lyrik Harvey
Newark,NJ
Summary
Dynamic and operations-driven professional with over 6 years of experience spanning workspace management, customer relations, and event coordination. Proven track record of managing daily logistics, resolving complex client needs under pressure, and driving revenue growth through strategic sales and client relations. Leveraging a technical background in media, photographic, and video technology to deliver seamless execution in high-stakes, fast-paced environments.
Overview
6
6
years of professional experience
Work History
Community Associate / Operations Specialist
Regus
East Rutherford & Hasbrouck Heights, NJ
05.2020 - Current
- Manage daily operations for a fast-paced, professional coworking and private office center, serving as the primary point of contact for over 150+ corporate clients, executives, and remote professionals.
- Drive center revenue by conducting professional property tours, identifying client needs, and presenting tailored workspace and office lease solutions.
- Cultivated high client retention rates by resolving billing, operational, and technical issues promptly, ensuring high levels of customer satisfaction.
- Supervised front-of-house logistics, managing high-volume guest reception, secure mail curation, and vendor relations to maintain a premium environment.
- Coordinated facilities maintenance and IT troubleshooting, collaborating with building management and technical support teams to ensure zero downtime for client business operations.
Catering & Hospitality Lead / Shipping & Receiving Manager
Sodexo
East Hanover, NJ
09.2024 - 03.2025
- Coordinated catering deliveries and live event setup, ensuring timely execution and professional presentation for corporate clients.
- Executed preparation and distribution of food and beverages, adhering to quality, health, and safety regulations.
- Oversaw inventory management, stock replenishment, and organization of storage to optimize food prep workflows.
- Operated commercial kitchen equipment safely, maintaining meticulous cleanliness and organization across dining and service areas.
Retail Operations & Customer Advisor
Primark
East Rutherford, NJ
06.2024 - 09.2024
- Delivered high-quality customer service in high-volume retail, assisting guests with product selection, styling, and complex returns, enhancing overall shopping experience.
- Executed rapid, accurate POS transactions, efficiently resolving billing queries, register voids, and promotional adjustments, contributing to smooth transaction flow.
- Maintained visual merchandising standards by organizing high-traffic sales floors, stocking inventory, and coordinating stockroom logistics.
- Processed and cataloged incoming freight deliveries, ensuring accurate pricing and timely replenishment of product to sales floor, supporting inventory management.
Athletic Event Official / Umpire
Rowan University
Glassboro, NJ
01.2023 - 05.2023
- Resolved field disputes under pressure, effectively communicating with coaches, players, fans, and crew members to maintain game integrity.
- Collaborated with officiating crews to uphold established rules, safety protocols, and regulatory guidelines, ensuring fair play during live athletic events.
- Monitored gameplay and assessed weather conditions to identify and mitigate potential field hazards, enhancing player and spectator safety.
Guest Services & Cashier
The Funplex
East Hanover, NJ
05.2022 - 08.2022
- Welcomed guests, ensuring exceptional customer service in high-volume, fast-paced family entertainment venue, enhancing guest experience.
- Handled high-volume cash, credit, and digital transactions with perfect accuracy, ensuring seamless financial operations.
- Collaborated with shift managers to troubleshoot and resolve guest concerns, improving ticketing and operational efficiency on the floor.
Customer Service Specialist & Cashier
Michaels Arts And Crafts
East Hanover, NJ
11.2020 - 05.2021
- Managed front-lane checkout operations, creating a welcoming environment and ensuring accurate transactions for customers.
- Resolved client complaints and transaction issues professionally, enhancing customer loyalty and fostering positive store reviews.
- Supported merchandising and inventory replenishment, optimizing product placement in high-impulse buying zones.
Education
Bachelor of Arts (or Candidate) - Photographic, Film, and Video Technology
Rowan University
Glassboro, NJ07-2026
High School Diploma - undefined
Seton Hall Preparatory High School
West Orange, NJ06-2021
Timeline
Catering & Hospitality Lead / Shipping & Receiving Manager
Sodexo
09.2024 - 03.2025
Retail Operations & Customer Advisor
Primark
06.2024 - 09.2024
Athletic Event Official / Umpire
Rowan University
01.2023 - 05.2023
Guest Services & Cashier
The Funplex
05.2022 - 08.2022
Customer Service Specialist & Cashier
Michaels Arts And Crafts
11.2020 - 05.2021
Community Associate / Operations Specialist
Regus
05.2020 - Current
High School Diploma - undefined
Seton Hall Preparatory High School
Bachelor of Arts (or Candidate) - Photographic, Film, and Video Technology
Rowan University