Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Worneversteen Mccoy

Worneversteen Mccoy

New Haven,CT

Summary

Dynamic Office Assistant with a proven track record at DMHAS, enhancing productivity through effective schedule management and meticulous data entry. Recognized for fostering positive communication and implementing efficient filing systems. A dedicated team player skilled in Excel and committed to delivering exceptional customer service while streamlining operations and reducing costs.

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Diligent Desired Position with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

13
13
years of professional experience

Work History

Office Assistant

DMHAS
04.2019 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Streamlined workflow and reduced manual errors by implementing new software tools and training staff on their use.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.

Office Assistant

AAA Staffing
03.2012 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased office productivity through effective schedule management.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.

Education

Computer Science - Health Management Data Entry

Houston Community College
Bridgeport, Connecticut
05.1996

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Administrative support
  • Office administration
  • Office management
  • Excel spreadsheets
  • File maintenance
  • Appointment scheduling
  • Professional and mature
  • Strong problem solver
  • Prioritizing work
  • Mail handling
  • Dedicated team player
  • Verbal communication

Accomplishments

    proactively automating repetitive and time-consuming tasks like scheduling appointments, managing calendars, handling emails, and data entry using AI tools. This frees up human staff for more complex work

  • Completed payroll for staff of Number direct reports.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.

Timeline

Office Assistant

DMHAS
04.2019 - Current

Office Assistant

AAA Staffing
03.2012 - Current

Computer Science - Health Management Data Entry

Houston Community College