Summary
Overview
Work History
Education
Skills
Musician
Timeline
Generic

W Ray Parsee

Houston,Texas

Summary

Information Technology Support Professional, seeking opportunity in Desktop PC support and PC technical services. possess 30 plus years of IT experience with a broad range of software and hardware platforms in the windows, main frame environments. Excellent communicator, with emphasis on building strong client relationships and negotiating Beneficial solutions to provide complete end user operational success. Engineering expertise and knowledge of systems integrations within the informational technology industry for multi-scale deployment of various desktops, laptops and peripheral systems. Superior management skills capable of leading professionals, maximizing individual productivity and creating cohesive team environments. Global Visionary with excellent leadership ability to assemble teams, manage projects and see technology deployment through to successful completion on time and within budget. Dynamic leader that thrives within evolving, diverse environments Qualification Highlights Program/Project Management Desktop Support Leadership and Team Building Deployment and Migration Expert Negotiating Positive Relationships Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

  • Friendly and outgoing [Job Title] proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with solid track record in field. Outstanding safety record and consistently requested by repeat customers for regular transportation.
  • Reliable Taxi Driver/Chauffeur familiar with road regulations, local roads and traffic patterns. Flexible schedule with willingness to work any hours. Maintain passenger satisfaction with exceptional service.
  • Experienced Chauffeur highly effective at keeping important clients happy. Extremely professional, organized and discreet.
  • Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
  • Professional [Job Title] skilled in navigating city streets in inclement weather while keeping passengers safe throughout journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws.
  • Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.

Overview

48
48
years of professional experience

Work History

Customer Support Services

  • Contractor
  • Desktops, Laptops, Tablet Pc's, Routers, Switches, Access points, Support services and Deployment
  • Complete application implementation including; MS Office, Win XP, Vista, 7, 8 and various Apps & Components
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with strong work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions

President Independent Consultant

Patience Computer Services
  • Serve as General Manager & consultant providing IT support, implementation and deployment, Desktop / laptop hardware, software diagnostics, sales and repair services
  • Complete application implementation, MS Office, Win XP, Vista, 7 and various Apps & Components
  • Managed time efficiently in order to complete all tasks within deadlines
  • Organized and detail-oriented with a strong work ethic
  • Demonstrated respect, friendliness and willingness to help wherever needed

Hotel Shuttle Driver / Security

Executive Limousine Chauffeur, AAmbassador Limousine and Transportation Company, Louisiana
02.2017 - Current
  • Executive Limousine Chauffeur for Texas

Executive Chauffeur

Ambassador Transportation Services
Houston, TX
08.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Shuttle Van Driver

Candlewood Suites Hotel
07.2013 - 08.2016
  • Houston and Security for Hotel property.

Field Service Engineer

Medical Healthcare Network Solutions, Inc
01.2011 - 02.2013

Technical Consultant

01.1989 - 01.2011

Systems Engineer

Radio Shack, Tandy Corp
01.1985 - 01.1989
  • Of Radio Shack Computers and Software Applications
  • Installation support (MS-Word, Word Perfect Suites, MS Works and database software).

Sales Manager

Radio Shack, Tandy Corp
01.1982 - 01.1985
  • Managed end user support, inventory control , received multiple top divisional sales awards.

Operations Manager

Computer Statistics, Inc
01.1976 - 01.1980
  • Managed operations department using IBM mainframe systems
  • Departmental reporting, scheduling, inventory control, hiring, firing and disaster plan implementation.

Education

Associate of Applied Science - Computer Technology

Durham Technical College
Houston, Tx

Administration Coursework

Houston Community College

Web Design Completion -

Kingwood Community College

Skills

  • Member Services and Support
  • Financial Spreadsheets
  • Basic Life Support
  • Logistics Support Services
  • Technical Guidance
  • Warehouse Operations
  • Airport Rules
  • Maintenance Needs
  • Cleaning and Sanitation
  • Schedule Management
  • Security Understanding
  • Road Safety Knowledge
  • Passenger Security
  • Problem-Solving Ability
  • Conflict Resolution Skills
  • Customer Satisfaction
  • Efficient Route Mapping
  • Mileage Tracking
  • Regulatory Compliance
  • Accurate Money Handling
  • Schedule Coordination
  • Mobile Booking Apps
  • Proper Vehicle Operations
  • Customer Reservations
  • Passenger Transport
  • Safety Regulations
  • Passenger Assistance
  • Passenger Interaction
  • Payment Processing
  • Mileage and Service Logs
  • Driver Relations
  • Pick-Up Coordination
  • Member Services and Support
  • GPS Mapping
  • Insurance Requirements
  • Routine Vehicle Maintenance
  • Customer Experience
  • Luggage Loading
  • Client Support
  • Customer Care
  • Safe Driving Practices
  • Strong Working Relationships
  • Two-Way Radio Operation

Musician

Served as Band Leader and performed as a Professional Musician in and around Houston and Metro Areas for 50-Plus years. Also Sound Engineer and consultant for 20+years.

Timeline

Hotel Shuttle Driver / Security

Executive Limousine Chauffeur, AAmbassador Limousine and Transportation Company, Louisiana
02.2017 - Current

Executive Chauffeur

Ambassador Transportation Services
08.2014 - Current

Shuttle Van Driver

Candlewood Suites Hotel
07.2013 - 08.2016

Field Service Engineer

Medical Healthcare Network Solutions, Inc
01.2011 - 02.2013

Technical Consultant

01.1989 - 01.2011

Systems Engineer

Radio Shack, Tandy Corp
01.1985 - 01.1989

Sales Manager

Radio Shack, Tandy Corp
01.1982 - 01.1985

Operations Manager

Computer Statistics, Inc
01.1976 - 01.1980

Associate of Applied Science - Computer Technology

Durham Technical College

Administration Coursework

Houston Community College

Web Design Completion -

Kingwood Community College

Customer Support Services

President Independent Consultant

Patience Computer Services
W Ray Parsee