Summary
Work History
Education
Skills
Timeline
Generic

Wren Solomon-Leyva

Riverside,California

Summary

Experienced Courtesy Clerk focused on teamwork, effective communication, and safety awareness. Proven ability to enhance customer flow and maintain store organization, contributing to a welcoming shopping environment.

Work History

Courtesy Clerk

UFCW
11.2024 - 12.2024
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of store areas to enhance customer flow.
  • Stocked shelves efficiently, supporting inventory management and product availability.
  • Collaborated with team members to address customer needs promptly and effectively.
  • Provided support during peak hours, adapting quickly to changing customer demands.
  • Engaged in ongoing training, developing skills in customer service and operational procedures.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 45 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.

Education

High School Diploma -

Norte Vista High School
Riverside, CA
05-2023

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Teamwork and collaboration
  • Customer assistance
  • Bagging techniques
  • Bagging procedures
  • Patience and tolerance
  • Cart returns
  • Safety awareness
  • Floor cleaning
  • Effective communication
  • Guest greeting
  • Cleaning procedures
  • Cart collection
  • Loading and unloading carts
  • Problem resolution
  • Bagging proficiency
  • Dependable and reliable
  • Hospitality and accommodation
  • Calm and professional under pressure

Timeline

Courtesy Clerk

UFCW
11.2024 - 12.2024

High School Diploma -

Norte Vista High School