Summary
Overview
Work History
Education
Skills
Certification
Activities
Languages
Timeline
Generic

WRICKER RODRIGUEZ

Houston

Summary

Highly skilled professional with a versatile background in project management, problem-solving, and collaboration. Approach every task with a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive nature, consistently delivering effective solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Barista Trainer

Target
06.2023 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.

Associate

Hot Topic
06.2022 - 06.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Department Manager

Randalls
05.2021 - 05.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Barista

Starbucks
11.2020 - 05.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Barista

Phoenicia Coffee House
04.2018 - 11.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Food Waiter

Petit Cafe
10.2017 - 03.2018
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.

GSA

Cheddar's Scratch Kitchen
05.2017 - 09.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Car Wash Operator

Flying Ace Express Car Wash
04.2015 - 07.2016
  • Enhanced customer satisfaction by providing efficient and thorough car wash services.
  • Conducted regular inspections of equipment to identify potential issues before they impacted operations or customer experience.
  • Established positive relationships with customers through friendly interactions during each visit, fostering customer loyalty over time.

Education

High School Diploma -

Centerville High School
Centerville, OH
01.2016

Skills

  • Microsoft Excel Basics
  • Microsoft PowerPoint Basics
  • Microsoft Word Basics
  • First AID/CPR Certified
  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards

Certification

Adult And Pediatric First Aid/CPR/AED certified

Activities

Marching Band - Performed for Centerville Varsity Football season (2014) 

  • Performed in cities including Kings Mills, Toledo, Mason, and Indianapolis.
  • Participant and Finalist for two Regionals (Dayton and Toledo)
  • Participant and Semi-Finalist for Indy Grand Nationals


Travels 

Florence (Italy), Croatia, London, Bastogne (Belgium), Venice, Stockholm (Sweden), Helsinki (Finland), St Petersburg (Russia), Tallinn (Estonia), Riga (Latvia), Gdynia (Poland), Verdun (France), Bari (Italy), Olympia (Greece), Santorini (Greece), Rhodes-Lindos (Greece), 

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista Trainer

Target
06.2023 - Current

Associate

Hot Topic
06.2022 - 06.2023

Department Manager

Randalls
05.2021 - 05.2022

Barista

Starbucks
11.2020 - 05.2021

Barista

Phoenicia Coffee House
04.2018 - 11.2020

Food Waiter

Petit Cafe
10.2017 - 03.2018

GSA

Cheddar's Scratch Kitchen
05.2017 - 09.2017

Car Wash Operator

Flying Ace Express Car Wash
04.2015 - 07.2016

High School Diploma -

Centerville High School

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