Spearheaded full SailPoint IIQ deployment and maintenance across over 25 enterprise applications in highly regulated environments.
Designed and configured joiner/mover/leaver lifecycle workflows, incorporating multiple authoritative sources and downstream targets.
Developed and deployed custom BeanShell rules for identity correlation, policy violation formatting, exclusion logic, and entitlement filtering.
Managed IQService-based provisioning to Active Directory, enabling dynamic group membership and OU placement based on roles.
Customized task definitions and scheduled jobs for refresh, aggregation, and account synchronization across Workday, Oracle, and JDBC sources.
Built complex workflow chaining logic using XML, invoking REST APIs for ticket creation, external approvals, and status callbacks.
Configured SailPoint Access Review campaigns, including Application Owner, Entitlement Owner, and Manager Certifications, with custom email templates and delegation handling.
Collaborated in Agile ceremonies, including PI planning, sprint retrospectives, and defect triage across cross-functional identity and compliance teams.
Mentored junior SailPoint developers; led workshops on plugin deployment, debug logs, Rule execution traceability, and Fiddler-based troubleshooting.
Created reusable templates for QuickLinks, entitlement catalogs, identity attributes, schema extensions, and task definitions.
IAM Consultant – SailPoint & CyberArk Implementation Expert
Citizens Property Insurance
Jacksonville
05.2021 - 04.2023
Delivered a complete IdentityNow deployment, integrating Workday as authoritative source and ServiceNow for fulfillment workflows.
Developed custom integration between SailPoint and Okta, utilizing SCIM for provisioning and SAML for authentication.
Built advanced IdentityNow access profiles, lifecycle states, email notifications, certification campaigns, and role policies.
Led CyberArk implementation, configuring Safe creation automation, privileged account onboarding, platform policies, and dual control workflow.
Executed RACF and UNIX system integrations for both read and write operations via JDBC and file-based provisioning tasks.
Designed multi-level RBAC roles, including org-level and entitlement-level conditions for population-specific governance.
Wrote RESTful service adapters for managing external application access provisioning, status updates, and error handling.
Provided training and transition documentation for in-house IAM team and auditors, including data flow diagrams, approval matrix, and SoD mappings.
Designed and implemented full RBAC model including entitlement discovery, role mining, and population modeling across healthcare departments.
Developed SailPoint IIQ certification workflows, including exception handling, reviewer reassignment, and policy violation challenge path.
Automated provisioning and de-provisioning logic for AD, LDAP, Office 365, Oracle, and Salesforce using IQService and custom provisioning plans.
Led the implementation of Okta Universal Directory, configuring group rules, dynamic user provisioning, and OAuth 2.0 trust for APIs.
Created SOPs, change control logs, audit response documentation, and compliance reports for internal and external regulatory reviews.
Served as escalation point for SailPoint incidents, performing deep-dive investigations into task failures, entitlement mismatches, and rule exceptions.
Education
Master of Science - Information Technology
University of the Cumberlands
Williamsburg, KY
Bachelor of Engineering - Computer Engineering
McNeese State University
Lake Charles, LA
Skills
SailPoint IIQ
IdentityNow
CyberArk
Okta SSO
Thycotic
SAML 20
OAuth 20
SCIM
MFA
Azure AD
Okta Universal Directory
Java
BeanShell
PowerShell
SQL
XML
HTML
JavaScript
AD
LDAP
JDBC
Oracle
Workday
Delimited Files
Mainframe RACF
ServiceNow
Role Mining
RBAC
ABAC modeling
LCM
SoD Policy Enforcement
Certification Campaigns
Custom Rule Development
API Services
Web Services Integration
Linux
Windows Server
WebSphere
Tomcat
WebLogic
Agile
Scrum
SDLC
CI/CD Pipelines
DevOps-aware IAM Delivery
Key Project Highlights
Onboarded 100+ applications across SailPoint IIQ and IdentityNow using advanced provisioning and approval logic
Developed and launched 40+ custom rules, 25 workflows, 15 certification campaigns, and dozens of QuickLinks
Lead Sales Representative at Liberty Mutual Insurance/Comparion Insurance AgencyLead Sales Representative at Liberty Mutual Insurance/Comparion Insurance Agency