Afton Laidy Zabala

• Successfully managed multiple projects simultaneously by prioritizing tasks effectively according to deadlines and client needs.
• Adapted scripts as needed during recording sessions, ensuring that dialogue remained engaging and authentic.
• Contributed to the success of audio book productions by delivering captivating narrations for a variety of genres.
• Delivered exceptional performances, consistently meeting project deadlines and exceeding client expectations.

• The Dragon's Prophecy

by Isabela Powers, Afton Laidy Zabala-Jordan, et al.

• Unsolved: Florida, Volume 2

by Scott Anthony Stevens and Afton Laidy Zabala-Jordan

• "Coming Out" and Discovering the Rainbow

by Daniel DuBour

• Twin Evils?

by Olga Núñez Miret

• Built a loyal following through engaging author-reader interactions at book signings, speaking engagements or online platforms.
• Developed captivating storylines and characters, resulting in increased book sales and positive reader feedback.
• Achieved a positive work-life balance by setting realistic goals, managing time efficiently, and maintaining a healthy lifestyle.

The Flower You Once Held: Engraving This Melody

https://g.co/kgs/iSXvB9r

• Utilized strong editing skills to revise written work for clarity, coherence, and grammatical correctness.
• Adapted writing style according to project requirements, exhibiting versatility across various industries and formats.
• Balanced attention to detail with meeting word count targets showcasing ability to comply with specific guidelines.
• Created impactful screenplays resulting in film festival selections or production opportunities.

Samantha: A Sci-Fi Flash Fiction Short - June 4, 2016

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
• Enhanced customer satisfaction by effectively addressing and resolving issues.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Provided technical support to clients, addressing their concerns and resolving issues promptly.
• Maintained strict compliance with safety regulations, ensuring a safe work environment for all team members.
• Collaborated with cross-functional teams to develop innovative water treatment solutions.
• Reduced operational costs by optimizing resource utilization and eliminating redundancies where possible.