Summary
Overview
Work History
Education
Skills
Timeline
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William (Tom) Mellor

Teaching, Coaching And Consulting
Bloomington,IL

Summary

Consultant, coach, mentor and teacher experienced with agile-based, empirical product development principles and practices with emphasis in design thinking, systems thinking, and lean. Leader and expert focused on creation of organizational environments conducive to innovation and rapid problem solving. Experience includes the creation and facilitation of problem solving processes and functions mainly in the technology industry. Certified instructor in Scrum product development process. Comprehensive business background primarily in financial services and fraud investigation.

Overview

36
36
years of professional experience
6
6
years of post-secondary education

Work History

Trainer, Coach, Consultant

Self
Bloomington, United States
04.2008 - Current
  • Taught public and private two-day product development classes to over 6,500 people over 15 years.
  • Consulted to companies in various industries about software and systems product development primarily using empirical-based work approaches such as Scrum, Xtreme Programming (XP), and other frameworks.
  • Coached people and teams in organizations in the use of agile-based and lean processes.
  • Spoke at numerous industry conferences as a keynote speaker and subject matter expert in the field of product development processes
  • Contributed presentations, articles and other writings to online industry forums and groups such as Meetup, LinkedIn, and private company forums.



Manager

State Farm Insurance Companies
Bloomington, IL
04.1992 - 06.2013
  • Initially started as a property and casualty insurance claims representative in Portland, OR from April 1992 to May 1995. Moved into Special Investigations Unit (claims fraud investigation) in January 1994.
  • Promoted to Special Investigations Unit (SIU) Team Manager in May 1995 in Seattle, WA.
  • Served on the Board of Directors of the Oregon Association of Arson Investigators from June 1995 to June 1996.
  • Served on various committees and on the Governing Board of the CPCU Society international insurance professional organization from May 1995 until June 2003.
  • Accepted a position in the home office IT department as a Project Manager in October 2001. Initially worked in the Customer Relationship Management (CRM) division until January 2004, working primarily in the installation of a new CRM system.
  • Moved to Technical Product Development area in February 2004 and introduced an agile-based software development framework (Scrum) into software and systems development. Expanded the use of Scrum throughout the IT department until June 2013.
  • Taught a 10-week Finance course to cohorts of students striving to earn the 10-part Chartered Property Casualty Underwriter professional certification from 2002 until 2010. I taught the course two semesters per year.
  • In April 2008, became the internal Certified Scrum Trainer for the State Farm IT department and taught Scrum in two-day classes to over 1,000 IT employees over 3 years. Also in April 2008, accepted a position on the Scrum Alliance Board of Directors with the support of State Farm Leadership and served as Chair of the Board for 12 months from September 2009 until October 2010.
  • Retired from State Farm in June 2013 with 22 years of service.


Education

Bachelor of Science - Business Administration And Management

The University of Montana
Missoula, MT
09.1976 - 08.1980

MBA - Accounting And Data Analytics

Louisiana State University At Shreveport
Shreveport, LA
01.2021 - 12.2022

Skills

Leadership

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Timeline

MBA - Accounting And Data Analytics

Louisiana State University At Shreveport
01.2021 - 12.2022

Trainer, Coach, Consultant

Self
04.2008 - Current

Manager

State Farm Insurance Companies
04.1992 - 06.2013

Bachelor of Science - Business Administration And Management

The University of Montana
09.1976 - 08.1980

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William (Tom) MellorTeaching, Coaching And Consulting