Wuendy Estrada
Patterson,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Temp Worker
Coast Personnel Services
Fremont, CA
07.2019 - 01.2022
- Conducted tests of over 30 components and systems to evaluate performance and identify issues.
- Completed job reports and logs.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Maintained quality assurance and customer satisfaction objectives.
- Set up machines to start production cycles and controlled machine settings.
Temp Worker
Staffing Network LLC
Hayward, CA
01.2013 - 09.2016
- Interacted with 12 customers professionally by phone, email or in-person to provide information and direct to desired staff members.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Reviewed job applications to identify, vet and recommend optimal candidates.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Facilitated all new employee orientations to foster positive team attitude.
- Organized all new hire, security and temporary paperwork.
Dispatch Specialist
WuendyDamco Inc.
Alameda, CA
11.2011 - 01.2013
- Handled high-volume paperwork and collaborated with customers to resolve invoicing and shipping problems.
- Coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing.
- Maintained department procedures manual detailing processing requirements for certain accounts.
- Coordinated dispatching of 12 drivers to accomplish daily delivery requirements.
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Tracked orders and notified customers of status or potential delays.
- Generated all documentation and information required for customer shipments.
- Handled day-to-day shipping and receiving.
- Built continuous improvement culture that attracted and retained high-performing employees.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Obtained scanned records and uploaded into database.
- Produced Weekly port reports using advanced Excel spreadsheet functions.
- Recorded and filed employee benefit, salary and annual evaluation information while maintaining strict confidentiality to protect sensitive data.
- Evaluated source documents to locate information needed for each data entry field.
- Added documents to file records and created new records to support filing needs.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
Accounts Receivables
BELFOR Environmental
Hayward, CA
10.2009 - 10.2010
- Reconciled accounts, managed audits and updated financial records,
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Provided outstanding customer service by quickly and professionally handling issues.
- Processed checks and vendor payments maintaining detailed records and receipts.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Communicated with customers to identify and resolve outstanding payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
Education
Associate of Science - Business Administration
Chabot College
Hayward, CA06-2010
High School Diploma -
Hayward High
Hayward, CA06-2008
Skills
- Report writing and editing
- Phone and email etiquette
- Workbook
- Correspondence management
- Microsoft Excel (pivot tables, VLOOKUP, formulas, data analysis)
- Email marketing (Mailchimp, ConvertKit)
- Website creation (Shopify, Carrd, Etsy)
- E-commerce product launches & sales funnels
- Workflow organization (Notion, Google Drive)
- Dispatch coordination
- Customer service
- Bilingual
- Documentation management
Languages
Spanish
Native/ Bilingual
Timeline
Temp Worker
Coast Personnel Services
07.2019 - 01.2022
Temp Worker
Staffing Network LLC
01.2013 - 09.2016
Dispatch Specialist
WuendyDamco Inc.
11.2011 - 01.2013
Accounts Receivables
BELFOR Environmental
10.2009 - 10.2010
High School Diploma -
Hayward High
Associate of Science - Business Administration
Chabot College
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